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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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Tansa A.'s profile image
Tansa A. 
4 years ago

Jessica was a great loan originator. She was knowledgeable and communicated in a timely manner. I would definitely recommend PennyMac. 

ROBERT M.'s profile image
ROBERT M. 
4 years ago

The first thing I want to make adamantly clear thse him you will have lost a VALUe 2 no answers had NOTHING to do with Perstigous. I know he has expert knowledge at where he is now and quite sure he could do you proud advancing farther into your organization if you ever lo lose him you will lose a very valuable asset. 

JEFFREY C.'s profile image
JEFFREY C. 
4 years ago

Continuous communication. Only surprise was the Addendum to the Closing Documents. 

HAROLD Webb J.'s profile image
HAROLD Webb J. 
4 years ago

Mr. Kinsey and Pennymac are incredible. They have created the most accurate and efficient mortgage process our family has ever experienced. Thanks 

Travis H.'s profile image
Travis H. 
4 years ago

The loan process was painless. Everyone that I communicated with was knowledgeable and very helpful. I didn't expect it to be so easy, and take as little time as it did. The entire process was very professional! 

Verne H.'s profile image
Verne H. 
4 years ago

The process was efficient and timely. The representatives were informative and gracious and very patient with our questions and concerns. This was our second time of working with this company and we are very pleased. Thank you. 

John L.'s profile image
John L. 
4 years ago

There was little to no communication from anyone to myself at PennyMac. When an error was identified it took several calls and emails to get it resolved. Our initial closing date was cancelled 30 minutes before the scheduled event. I left numerous messages and emails the following week trying to get information as to why it was cancelled. No response. I had to utilize twitter to get someone to contact me. Lack of communication made the whole process stressful! Unacceptable service. 

Jose Pacheco J.'s profile image
Jose Pacheco J. 
4 years ago

Closing experience was smooth and quicks, Shortly after completing the application we were closing. 

Monica Y.'s profile image
Monica Y. 
4 years ago

The process was simple and easy. The team communicated with me on a regular basis and replied to my requests in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.