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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Jessica was a great loan originator. She was knowledgeable and communicated in a timely manner. I would definitely recommend PennyMac.
The first thing I want to make adamantly clear thse him you will have lost a VALUe 2 no answers had NOTHING to do with Perstigous. I know he has expert knowledge at where he is now and quite sure he could do you proud advancing farther into your organization if you ever lo lose him you will lose a very valuable asset.
Continuous communication. Only surprise was the Addendum to the Closing Documents.
Mr. Kinsey and Pennymac are incredible. They have created the most accurate and efficient mortgage process our family has ever experienced. Thanks
The loan process was painless. Everyone that I communicated with was knowledgeable and very helpful. I didn't expect it to be so easy, and take as little time as it did. The entire process was very professional!
The process was efficient and timely. The representatives were informative and gracious and very patient with our questions and concerns. This was our second time of working with this company and we are very pleased. Thank you.
There was little to no communication from anyone to myself at PennyMac. When an error was identified it took several calls and emails to get it resolved. Our initial closing date was cancelled 30 minutes before the scheduled event. I left numerous messages and emails the following week trying to get information as to why it was cancelled. No response. I had to utilize twitter to get someone to contact me. Lack of communication made the whole process stressful! Unacceptable service.
Closing experience was smooth and quicks, Shortly after completing the application we were closing.
The process was simple and easy. The team communicated with me on a regular basis and replied to my requests in a timely manner.
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.