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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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Jeff A.'s profile image
Jeff A. 
on Birdeye

3 years ago

Great experience overall. Docs requested twice were simply because they were not uploaded into correct folder - probably by me. But it all worked out. Daniel and Justen did a great job. 

Juan J.'s profile image
Juan J. 
on Birdeye

3 years ago

Thank you! 

Christopher E.'s profile image
Christopher E. 
on Birdeye

3 years ago

My processor Andrea Mattox has been excellent. She has responded to all of my requests in a expeditous manner and has been easy to work with. However, it has taken far to long to close my loans. The documentation requests have been burdensome and duplicitous. I would recommend PennyMac because of the rates/pricing and the experience with Andrea but I would warn my referral to be ready for a potentially long tedious process no matter how quickly they provide documentation.  

Donald B.'s profile image
Donald B. 
on Birdeye

3 years ago

Amanda did a fantastic job throughout the process of my loan. 

Danny G.'s profile image
Danny G. 
on Birdeye

3 years ago

The entire Staff at Pennymac did a great job! Thanks to all...... Danny 

Darell K.'s profile image
Darell K. 
on Birdeye

3 years ago

From Start to Finish we couldn’t be more satisfied with the whole process! We were so pleased how fast our Refinancing went. Monet McCaw was our contact person if we had any questions during our process. She was a joy to work with.Thanks again to Monet and the Penny Mac Team.  

VINCENT P.'s profile image
VINCENT P. 
on Birdeye

3 years ago

Everything was streamlined and handled professionally. 

EDWARD London J.'s profile image
EDWARD London J. 
on Birdeye

3 years ago

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Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.