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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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Barry W.'s profile image
Barry W. 
4 years ago

Lori, made my experience. Always there for me through this process 

MICHAEL S.'s profile image
MICHAEL S. 
4 years ago

Dealing with PennyMac for our refinance was amazingly seamless! Closed within 5 weeks! Both Jane and Tsia were awesome to deal with! Highly recommend PennyMac for your Mortgage and Refinance lender!  

GLEN P.'s profile image
GLEN P. 
4 years ago

The whole process was very good from start to finish, except the communication of PennyMacs inability to close early when requested. I asked several times, as did my agent and the Title company. I was never given a straight answer on the inability to move the closing date sooner. I closed on my home sale early with a VA loan and this, instead of helping as I thought, made us homeless for 10 days during the holidays waiting for our loan to fund. Going forward I know and would use Penny Mac again 

KEVIN B.'s profile image
KEVIN B. 
4 years ago

It’d be nice if someone answered the phone when I call. Someone also could of let the attorney know when the closing was instead of the day before. 

Shaun W.'s profile image
Shaun W. 
4 years ago

Na 

Harold H.'s profile image
Harold H. 
4 years ago

My only complaint is that we waited all day fie the Notary. We were supposed to close in early afternoonand did not close until about 8:00 pm. 

Terrence J.'s profile image
Terrence J. 
4 years ago

Every aspect of the signing were great,thanks. 

Daniel M.'s profile image
Daniel M. 
4 years ago

The communication was just not there. I assumed it was because you all were just overwhelmed. I was given telephone number to call us. And he said he didn’t even notice, or didn’t work at the apartment anymore 

Andrew M.'s profile image
Andrew M. 
4 years ago

Communication was clear, loan was closed in the amount of time they said it would be, and everyone was pleasant and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.