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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Lori, made my experience. Always there for me through this process
Dealing with PennyMac for our refinance was amazingly seamless! Closed within 5 weeks! Both Jane and Tsia were awesome to deal with! Highly recommend PennyMac for your Mortgage and Refinance lender!
The whole process was very good from start to finish, except the communication of PennyMacs inability to close early when requested. I asked several times, as did my agent and the Title company. I was never given a straight answer on the inability to move the closing date sooner. I closed on my home sale early with a VA loan and this, instead of helping as I thought, made us homeless for 10 days during the holidays waiting for our loan to fund. Going forward I know and would use Penny Mac again
It’d be nice if someone answered the phone when I call. Someone also could of let the attorney know when the closing was instead of the day before.
Na
My only complaint is that we waited all day fie the Notary. We were supposed to close in early afternoonand did not close until about 8:00 pm.
Every aspect of the signing were great,thanks.
The communication was just not there. I assumed it was because you all were just overwhelmed. I was given telephone number to call us. And he said he didn’t even notice, or didn’t work at the apartment anymore
Communication was clear, loan was closed in the amount of time they said it would be, and everyone was pleasant and helpful.
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.