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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communications were clear and the process was handled very professionally and expeditiously.
Exceeded my expectations start to finish.
Your representatives got back to me very promptly we're very courteous and informative about any questions that I had concerning the loan or the closing process. Overall it was a really easy and good experience.
Even with some internet technical issues they made sure to get everything done in a timely fashion and help us every step of the way!
Thanks
There is much ambiguity on the closing, i still do not have closing documents, loan status next to the loan number on the portal shows that loan funded and closed, i want to see the CD at the final, i do not have it so far, status on the milestone show loan is not funded yet still in blue color. I like the individuals who helped me on this loan Raven Kidd and Garrett, they are great, Pennymac has to improve on their process of loan and communication.
Vonnye Wade was extremely courteous, professional and friendly throughout the process. She was proactive in contacting me with information and very responsive to my inquiries. Vonnye did exceptional work for me and was a pleasure to work with.
I was kept informed on all the steps taken I was kept informed and questions where answered promptly or where relayed to the person to answer the questions and got called back within a hour
Very convenient and hassle free. Everything I had to do, I could do in the comfort of my home.
PENNYMAC has a 4.5 star rating with 48,577 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.