PENNYMAC

Pedro DeGuzman I. 

on Birdeye

5 years ago

I had an existing mortgage loan through Penny Mac. I shopped other competitors but no one was able to articulate the best options for me other than Penny Mac. I decided to refinance after having an efficient and seamless experience via phone. They were able to drop my interest rate over 2% and save me $600+ a month on my mortgage! The process was easy and closed within 60 days. Every person involved was professional and competent. I had not one issue. I highly recommend Penny Mac. 

Marietta B. 

on Birdeye

5 years ago

Thank you for your help! Keep up the good work. 

Bryce F. 

on Birdeye

5 years ago

The speed of the mortgage refinancing was great. Would highly recommend PennyMac. 

KELLI H. 

on Birdeye

5 years ago

The day prior to closing, The individual that was to notarize paperwork informed they would not complete closing. Called PennyMac for 2 days. Didn’t hear from PennyMac until after scheduled closing time. I was also informed I wouldn’t have payment the month of closing. Payment was pulled. Called PennyMac and was told that they couldn’t stop it, I would have to call my bank to stop payment. To stop their error on payment it cost me $36 with bank to stop payment! Frustrating!! 

KARL B. 

on Birdeye

5 years ago

Easy 

Rafael C. 

on Birdeye

5 years ago

Great! 

Joseph L. 

on Birdeye

5 years ago

Our refinance went through so quickly. Our expectations were exceeded as our original closing date was for the end of December but we were able to close in November. The process was so easy and seemless. The staff was a pleasure to work with. I couldn't have asked for a better experience. Thank you! 

LUIS G. 

on Birdeye

5 years ago

Always responded in a timely manner when we had a question. 

Duane F. 

on Birdeye

5 years ago

I refied a PennyMac loan with PennyMac for a lower rate. The process was so easy. I did the application over the phone and that was it. Closed about 3 weeks later. Super simple.