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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very simple process, instructions were usually very clear.
Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise.
To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina
No
She was honest,patient and very thorough during the whole process
We were happy to be working with PennyMac. The loan process went smooth and the people we worked with were very kind and helpful.
One coordinator and requestor for docuements. #2 closing did not go well due to errors in name disco eyed after the fact. #3 Fiesta closing agent destroyed my check Raton returning to me #4 see one closing agent was great,closing poor due to check destruction #5 numerous calls, texts, and follow ups by me not addressed get #6 lack of info regarding payment of existing mortgage due 12/01 of which Raveena Taylor was advised. Stated she would investigate no reply as of now. #7 loan 7006752347
Very clear and made a stressful process very easy.
Pleasant, professional staff, easy closing process with mobile notary sent to your home!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,217 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.