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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac has been my home lender since day one! I just refinanced my house with them as well, I received weekly updates on the process. All my questions and concerns were answered! Thank you to my loan team specialists!
Constant communication and updates.
Great experience.
Overall, we had a very smooth experience. We were able to close our refinance over a holiday weekend from the comfort of our home. We were very pleased with the process.
I have gone thru this process 2 times now with PennyMac and it all has been extremely easy, thanks to the teams that handled each occassion. From Jimmy to Shalom and all the other members thank you very much for your assistance and prompt attention to details in loan process. Allways on time with documents and emails to phone calls and answering my questions it was a great experience and i will recommend to others.
Miss Britnee Valles was genuinely wonderful to work with while re-financing my mortgage during the COVID-19 pandemic. She was patient, attentive, reliable, and explained the process and answered my questions at each step. I explained that I am hearing impaired. Miss Britnee speaks and writes clearly. She valued me as a customer and I her as a resource. Please give her a raise!
PennyMac was my incumbent mortgage company when I decided to refinance. They matched a competing interest rate I had obtained and beat the closing costs I would have been charged by the competitor. The refinancing process was very streamlined and efficient. The PennyMac personnel involved in the process were knowledgeable, courteous, and informative. The overall process was beneficial and satisfying for me.
great experience
Sarah was wonderful through the entire process. The moment I had an questions or concerns she was there immediately.
PENNYMAC has a 4.5 star rating with 48,582 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.