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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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Emanuel H.'s profile image
Emanuel H. 
4 years ago

The information provided, the ease of document processing during the initial phase, the promptness and attentiveness of my agent, and the fact that I was always well informed throughout the entire process made it an extremely enjoyable experience! My signing agent was prompt, well prepared, extremely professional and a pleasure to work with! The entire team was simply "Aces" 

KENNETH C.'s profile image
KENNETH C. 
4 years ago

POSITIVE, INFORMATIVE, FRIENDLY, COMPASSIONATE EXPERIENCE FOR ME A FIRST TIME HOME BUYER. THE PROCESS WAS LESS STRESSFUL BECAUSE OF THE PROFESSIONALISM, KNOWLEDGABLE, AND CAPABLILITY OF MY MAC TEAM. WAS SUCH AN EXTREMELY PLEASANT EXPERIENCE! 

LARRY H.'s profile image
LARRY H. 
4 years ago

From the first contact with Jane, through the on-going process to final closing, I had no issue at all. Any and all questions answered without any further discrepancies, met with my complete satisfaction. Suzanne and the rest were great to work with, and I would do this again if the need ever arises. Thank you for your efforts to stay on top of this, and dismissing my concerns legitimately, when other factions attempted to make this process complicated. Thank you again, everyone I am content. 

Ben O.'s profile image
Ben O. 
4 years ago

Tyra was great 

Gregory O.'s profile image
Gregory O. 
4 years ago

Easy process great rate and I like that they walked you through the whole process 

LARRY S.'s profile image
LARRY S. 
4 years ago

Cesar's attitude, courtesy, knowledge and very professional and friendly service. 

Janet M.'s profile image
Janet M. 
4 years ago

Do not include 

David P.'s profile image
David P. 
4 years ago

The experience was great however; I am not very good with a computer so I got frustrated a lot . I was receiving email from the Mac team that Mrs. Lopez had to explain. It seem to me that Mrs Lopez was current with the progression and status of my loan than the Mac team. Thank you for the help. 

Karen R.'s profile image
Karen R. 
4 years ago

Jessie and Anna made getting a loan very easy and understandable. They helped us get through the loan process without a hitch. They helped us figure out the best rate to fit our needs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.