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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
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James B.'s profile image
James B. 
on Birdeye

a year ago

James was by far the best loan officer I have ever worked with. He was professional at all times but easy to communicate with. 

Business response:

Hi James - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Shawn M.'s profile image
Shawn M. 
on Birdeye

a year ago

Timely updates and very informative. Also the team didn't hesitate to follow up on any questions. Great job Team! 

Business response:

Thank you for the positive review, Shawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

DANIEL B.'s profile image
DANIEL B. 
on Birdeye

a year ago

Awesome Team! 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

STACY G.'s profile image
STACY G. 
on Birdeye

a year ago

Everyone I worked with was great. Answered all my questions and was very responsive even when our furnace broke unexpectedly, they were able to increase the loan amount immediately before the close to make sure they could accommodate. Thanks to all. 

Business response:

Hi Stacy - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Robert F.'s profile image
Robert F. 
on Birdeye

a year ago

Great job  

Business response:

Thank you for the support, Robert! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Jennifer C.'s profile image
Jennifer C. 
on Birdeye

a year ago

Barry Marrow was great help from start to finish throughout the whole process of me getting paperwork in order as well as keeping me updated. 

Business response:

Hi Jennifer - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Steven F.'s profile image
Steven F. 
on Birdeye

a year ago

Penny Mac is the best! I appreciate yall. 

Business response:

Thank you for the positive rating, Steven! We hope you have a wonderful day. 

Kimberly S.'s profile image
Kimberly S. 
on Birdeye

a year ago

Mary was amazing throughout the entire process ! 

Business response:

Thank you for taking the time to share your experience with us, Kimberly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Robert W.'s profile image
Robert W. 
on Birdeye

a year ago

Even though the process is somewhat stressful, everyone, did their best to make it less so. 

Business response:

Hi Robert - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.