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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I already recommended your services to a friend of mine looking to take a home equity loan out. Very easy process from start to finish. Great communication throughout the process as well! All the reps were kind and professional - thank you!
Business response:
Hi Meagan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ashlee and Kennedy were great to work with and able to answer all my questions. Ted who notarized everything was also very helpful and made the process easy.
Business response:
Hi Eric - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Easy process that went faster than we expected.
Business response:
Hi Elizabeth - Your feedback is greatly appreciated. Thank you for the review.
I can't thank enough my Pennymac team for their expertise and customer service with myself and my family. The refinancing process was smooth and fast. I really do want to give special thanks to Dakota for making all of this happen.
Business response:
Hi Alejandro - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything was great. Best service throughout the home buying process
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very friendly and responsive. It was a pleasure working with Pennymac representatives Rosario and Andre
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Calling just to check in when nothing is required seems excessive and worrying when you don't understand why they would be calling you so much.
Business response:
Hi Angelique - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
My loan officer was very knowledgeable, responsive and communicated timely. The speed and efficiency of my loan processing was very impressive.
Business response:
Thank you for the positive review, Louis! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very helpful, thank you!
Business response:
Thank you for taking the time to share your experience with us, Alyssa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,631 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.