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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Norma was incredible. She updated me along the way and used my communication method (text). I'm so pleased with the service she provided.
Business response:
Hi Jennifer - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My purchase of our house was the most pleasant transaction ever in buying a house! The people at PennyMac were great to deal with and if I could give them a higher score than a 10, I would.
Business response:
Hi Cheryl - Your feedback is greatly appreciated. Thank you for the review.
Josh and Anna were very professional and extremely helpful in our home ownership transition. Couldn’t have asked for better service.
Business response:
Thank you for the support, Aaron! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
I would just like to give Grace and Yuri their kudos by actually mentioning their names. Both were always professional, patient, and knowledgeable. They both also displayed excellent customer service each and every time that I interacted with them!
Business response:
Hi Andre - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Today is my closing where is the money I was told would be here.
Everyone I dealt with was very pleasant and helpful.
Business response:
Hi Christopher - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Yester was amazing and very responsive!
Business response:
Hi Chase - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Quick easy being friendly personnel.
Business response:
Thank you for taking the time to share your experience with us, Meri. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Latrice and her team were wonderful to work with!
Business response:
Hi Christopher - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,946 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.