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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Christopher K.'s profile image
Christopher K. 
2 years ago

The process couldn't have been quicker or easier. 

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Brandon L.'s profile image
Brandon L. 
2 years ago

This was a competitive situation for me between PennyMAC and a Credit Union I have been a member of for 35 years. The actual costs/terms and rates were very similar. What made the difference for me PennyMAC's responsiveness when speed was needed. 

Business response:

Hi Brandon - Your feedback is greatly appreciated. Thank you for the review. 

Gordon S.'s profile image
Gordon S. 
2 years ago

Everyone we worked with was very helpful, answered all our questions in a timely manner. Very pleased and happy we went with PennyMac again. 

Business response:

Thank you for taking the time to share your experience with us, Gordon. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Angilyn M.'s profile image
Angilyn M. 
2 years ago

Ivan and Liam were great! Give those guys a raise. They were both very attentive to the process. No questions were ever left unanswered. 

Business response:

Thank you for taking the time to share your experience with us, Angilyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph W.'s profile image
Joseph W. 
2 years ago

I was kept informed on a regular cadence and found James to be very helpful. 

Business response:

Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stacey W.'s profile image
Stacey W. 
2 years ago

BOTH Latrice Autry and Trevor L Goderum were amazing. 

Business response:

Hi Stacey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Troy G.'s profile image
Troy G. 
2 years ago

Grace & Tony were great and very helpful!! We closed in 15 days ant a decent rate (considering the current market) and it is thanks to them we are in our new forever home. 😊 

Business response:

Hi Troy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Elizabeth H.'s profile image
Elizabeth H. 
2 years ago

NA 

Business response:

Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Andrew R.'s profile image
Andrew R. 
2 years ago

Your choice of appraiser was terrible. They just did a desk appraisal, but charged for a full appraisal. 

Business response:

Hi Andrew - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.