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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
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William S.'s profile image
William S. 
on Birdeye

a year ago

The experience was so easy and we were directed as what we needed to do. Thank you  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gary H.'s profile image
Gary H. 
on Birdeye

a year ago

The best! Thanks 

Business response:

Hi Gary - Your feedback is greatly appreciated. Thank you for the review. 

Marlon Z.'s profile image
Marlon Z. 
on Birdeye

a year ago

Both Bethany and Tanairy maintained kept me updated on what I needed to know amd when. They listened to my questions and responded in a timely manner. I was very satisfied with their service.  

Business response:

Hi Marlon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frank O.'s profile image
Frank O. 
on Birdeye

a year ago

The service was great and did everything they could to make the process as easy as they could. 

Business response:

Thank you for the support, Frank! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Joedelyne E.'s profile image
Joedelyne E. 
on Birdeye

a year ago

Thanks for the help! 

Business response:

Hi Joedelyne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kyle D.'s profile image
Kyle D. 
on Birdeye

a year ago

Great service  

Business response:

Thank you for the support, Kyle! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Mary M.'s profile image
Mary M. 
on Birdeye

a year ago

I struggled a bit to understand exactly what source documents were needed. It would have been ideal if there was a onboarding packet or something that contained examples of options that would suffice.  

Business response:

Thank you for taking the time to share your experience with us, Mary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Cesi Del V.'s profile image
Cesi Del V. 
on Birdeye

a year ago

Norman Abbott was awesome from start to end of my refinance process  

Business response:

Hi Cesi - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jacqueline S.'s profile image
Jacqueline S. 
on Birdeye

a year ago

Liem was very kind and responsive at all hours. I am pleased with the quick turn around of the loan and I am excited to beautify our home even more! :)  

Business response:

Hi Jacqueline - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.