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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Ralph F.'s profile image
Ralph F. 
2 years ago

Thank you.  

Business response:

Thank you for taking the time to share your experience with us, Ralph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephen M.'s profile image
Stephen M. 
2 years ago

Tyra was very helpful throughout the process. Extremely responsive and we even shared some laughs.  

Business response:

Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sharon P.'s profile image
Sharon P. 
2 years ago

I truly enjoyed working with John Dorey and Anna Eng. They guided me through each step, were always immediately available and responsive. They are knowledgeable, professional and exhibited excellent customer service and guidance.  

Business response:

Hi Sharon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Katherine C.'s profile image
Katherine C. 
2 years ago

This is not my first loan with PennyMac and I will continue to come back should I need to in future. 

Business response:

Thank you for taking the time to share your experience with us, Katherine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Carolyn A.'s profile image
Carolyn A. 
2 years ago

I liked that I had direct access to a loan team and always got quick responses  

Business response:

Thank you for the positive review, Carolyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terri M.'s profile image
Terri M. 
2 years ago

Liam and Trevor were both professional and knowledgeable. Kept me updated on the loan process.  

Business response:

Hi Terri - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victoria Perez D.'s profile image
Victoria Perez D. 
2 years ago

The loan agent and the closing agent provided exceptional service! Thank you 

Business response:

Thank you for the positive review, Victoria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Glenda G.'s profile image
Glenda G. 
2 years ago

Jason P & Edna G and their teams, made this an exceptional experience. Thank you to all of them. 

Business response:

Thank you for taking the time to share your experience with us, Glenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Rafael G.'s profile image
Rafael G. 
2 years ago

I'm very happy tank you for your helping  

Business response:

Hi Rafael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.