This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
[this is a space limited box? for "any other thoughts"? okay then.] Communication with Nestor and Tyra was great. Having to upload documents that were then not necessary was not.
Business response:
Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was a good experience. Sometimes it was confusing having so many different folks communicating, but better too much communication than not enough.
Business response:
Hi Kimberley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was very helpful throughout the whole process. Thanks to everyone that helped.
Business response:
Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
We started our loan process with Bailey Greene. He is extremely professional, knowledgeable, and easy to work with! As we moved through the steps of the loan, every person we encountered did their jobs very well.
Business response:
Hi Hall, - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very satisfied with the entire process.
Business response:
Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Na
Business response:
Hi Anthony - Your feedback is greatly appreciated. Thank you for the review.
Grace was amazing. She was great at communicating things needed to get me to the finish line and always responded in a timely manner.
Business response:
Thank you for the positive review, Fabiola! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciated the ease with completing the application process.
Business response:
Thank you for the support, Paul! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Michael made sure I had all my questions answered and all my concerns were met. I love that PennyMac made me a part of the process so that I could see what steps were next. Thank you for a smooth quick transition.
Business response:
Thank you for taking the time to share your experience with us, Jacqui. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,946 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.