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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
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Sharalyn L.'s profile image
Sharalyn L. 
on Birdeye

a year ago

Team was helpful and very responsive. 

Business response:

Hi Sharalyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Timothy H.'s profile image
Timothy H. 
on Birdeye

a year ago

Everything went very smoothly and any questions I had were answered.  

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

BENJAMIN R.'s profile image
BENJAMIN R. 
on Birdeye

a year ago

Russ was fantastic! Great communication, always had the answer to my questions, and was friendly and polite. Would absolutely work with him again.  

Business response:

Hi Benjamin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacob H.'s profile image
Jacob H. 
on Birdeye

a year ago

Liam and the team were excellent, friendly, courteous and always had answers to any questions I had. 

Business response:

Hi Jacob - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Born R.'s profile image
Born R. 
on Birdeye

a year ago

Everything was exceptional! 

Business response:

Hi Born - Your feedback is greatly appreciated. Thank you for the review. 

DUSTIN G.'s profile image
DUSTIN G. 
on Birdeye

a year ago

Randy Alford was my Loan Officer and he was a pleasure to work with. He was responsive, knowledgeable, and helpful when I had questions about this loan. He helped me escalate important issues and kept me informed along the way. 5 Gold Stars!  

Business response:

Thank you for taking the time to share your experience with us, Dustin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marcquan P.'s profile image
Marcquan P. 
on Birdeye

a year ago

Penny Mac services were outstanding & I am very thankful to the team for the diligence & how helpful the team was throughout the entire process. 

Business response:

Hi Marcquan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dennis A.'s profile image
Dennis A. 
on Birdeye

a year ago

The service I experienced was pleasant and professional answered all the question I had you have an A++ staff and Thank You 

Business response:

Thank you for the support, Dennis! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Genevia's profile image
Genevia 
on Birdeye

a year ago

If this is about me getting a job I can't do it I'm on disability thank you  

Business response:

Hi Genevia - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.