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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,946 reviews
Select a rating
Ricardo M.'s profile image
Ricardo M. 
on Birdeye

a year ago

Liam’s customer service was exceptional, and he was very patient and thorough with his explanation. 

Business response:

Hi Ricardo - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

WILLIAM J.'s profile image
WILLIAM J. 
on Birdeye

a year ago

Everything went really great very professtional. 

Business response:

Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Ryan A.'s profile image
Ryan A. 
on Birdeye

a year ago

Jamie was fantastic. What other members of the team lacked he made up for. 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Katrina R.'s profile image
Katrina R. 
on Birdeye

a year ago

Grace Sparks is an amazing communicator and very friendly!  

Business response:

Thank you for taking the time to share your experience with us, Katrina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jessie N.'s profile image
Jessie N. 
on Birdeye

a year ago

We feel that the experience was really good, and we will definitely refer Penny Mac to others.  

Business response:

Hi Jessie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

STEVEN S.'s profile image
STEVEN S. 
on Birdeye

a year ago

Great Experience From Start To Finish! 

Business response:

Hi Steven - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Caitlin A.'s profile image
Caitlin A. 
on Birdeye

a year ago

Amazing experience with every team member, efficient and quick process. 

Business response:

Thank you for taking the time to share your experience with us, Caitlin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kuhl's profile image
Kuhl 
on Birdeye

a year ago

Ihsan and Tanairy were exceptional. We’ve had PennyMac for our previous mortgage and always had a pleasant experience. This time around, we were approved through PennyMac and a local lender. We are happy we chose PennyMac! 

Business response:

Hi Kuhl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

TERESA B.'s profile image
TERESA B. 
on Birdeye

a year ago

Thanks to Mr Yester for the efficient guidance during this process 

Business response:

Thank you for the positive rating, Teresa! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,946 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.