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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Sheilah B.'s profile image
Sheilah B. 
a year ago

Mac team and loan officer were outstanding in every way. 

Business response:

Hi Sheilah - Your feedback is greatly appreciated. Thank you for the review. 

Steven S.'s profile image
Steven S. 
a year ago

My husband and I had an amazing experience through this loan process. Everyone displayed the utmost professionalism. The process was swift and every step was explained thoroughly making it easy for us to provide all the documentation and ID needed.  

Business response:

Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lakeela D.'s profile image
Lakeela D. 
a year ago

The communications were excellent!! Everyone I worked with was informative and presented opportunities for me to ask questions. The process was well documented and did not take too long. 

Business response:

Hi Lakeela - Your feedback is greatly appreciated. Thank you for the review. 

Marcus P.'s profile image
Marcus P. 
a year ago

Excellent service And I appreciate his time and effort!!!!!!!!! Great service!!!!!! 

Business response:

Hi Marcus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jane R.'s profile image
Jane R. 
a year ago

Norma was patient, explained everything clearly and kept us informed. She always repsonded quickly to any questions we had. A great experience. Thank you Norma. 

Business response:

Hi Jane - Your feedback is greatly appreciated. Thank you for the review. 

Michael B.'s profile image
Michael B. 
a year ago

Everything was great!! 👍🏼👍🏼👍🏼 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

James E.'s profile image
James E. 
a year ago

Everyone was very helpful. My questions were answered even when they might of thought it a dumb question with kindness and made sure I understood what they had said.  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Oscar V.'s profile image
Oscar V. 
a year ago

Tyra and Bethany were great. They were prompt to answer my questions and concerns. Both made the whole process a pleasant experience. Thank you!  

Business response:

Hi Oscar - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kathleen A.'s profile image
Kathleen A. 
a year ago

Very happy  

Business response:

Thank you for taking the time to share your experience with us, Kathleen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.