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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
Select a rating
JAMES Z.'s profile image
JAMES Z. 
on Birdeye

a year ago

I have already referred to two people I know are moving  

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

LOUIS P.'s profile image
LOUIS P. 
on Birdeye

a year ago

No I don't  

Business response:

Thank you for the positive rating, Louis! We hope you have a wonderful day. 

HOWARD MORRIS S.'s profile image
HOWARD MORRIS S. 
on Birdeye

a year ago

I CAN'T SAY THAT I'VE EVERY HAD THE CHANGES EVER. HAD TO HAVE HAS TO BE PERFECT EVER COUSTMER TO SEE HAVE IT WORK  

Business response:

Thank you for taking the time to share your experience with us, Howard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

JOHN K.'s profile image
JOHN K. 
on Birdeye

a year ago

Let future customers know that texting will be easier to contact individuals than phone calls. 

Business response:

Hi John - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Krystle N.'s profile image
Krystle N. 
on Birdeye

a year ago

The entire was awesome, communication was easy, all oy my questions were answered and I was updated on the status of the process consistently.  

Business response:

Thank you for taking the time to share your experience with us, Krystle. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gina Z.'s profile image
Gina Z. 
on Birdeye

a year ago

All of the personal went above and beyond to make sure that we taken care of  

Business response:

Thank you for the positive rating, Gina! We hope you have a wonderful day. 

LANCE J.'s profile image
LANCE J. 
on Birdeye

a year ago

Nicole is wonderful. She was so kind and so patient, answering all my calls and questions with her kind reassuring voice. We were so fortunate to have the opportunity to work with her. Please let her know how much we appreciate all of her efforts.  

Business response:

Thank you for the support, Lance! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

GODFRED A.'s profile image
GODFRED A. 
on Birdeye

a year ago

Simple and easy and doing business with PENNYMAC  

Business response:

Thank you for the positive review, Godfred! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Vickilyn C.'s profile image
Vickilyn C. 
on Birdeye

a year ago

Eric was excellent at every step of the process. He went above and beyond at all times.  

Business response:

Hi Vickilyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.