This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Phenomenal experience from start to finish, greatly appreciate the responsiveness of the team.
Business response:
Thank you for the positive review, Hilary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy was very knowledgeable and very responsive to my many questions. The rest of the team also processed my loan well and quickly. Everything happened in the time they explained.
Business response:
Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Zach & Edna were both wonderful. Communication was great, I appreciated that they both worked with my schedule.
Business response:
Hi Shaun - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every time I called, I actually talked to someone! That was super nice! All that I talked to were very nice and helpful. Fast process. Still praying I did the right thing but all involved were absolutely wonderful!! Thank you!
Business response:
Hi Hilarie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Ammie was really attentive and helpful. Nadim was also excellent. He monitored the activities occurring with application. He made sure I was aware and knew what was being asked of me. The MAC team was wonderfully pleasant and informative.
Business response:
Hi Tatrina - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
N/A
Business response:
Thank you for taking the time to share your experience with us, Uval. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Grace was amazing and very patient
Business response:
Thank you for the positive review, Azure! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service!
Business response:
Hi Javier - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Maybe in the future you guys can detail the timeline of each step. Example, how long to get funded after closing.
Business response:
Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.