PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,946 reviews
Select a rating
Richard A.'s profile image
Richard A. 
on Birdeye

a year ago

Many many thanks to Eric Haywood, for the amazing JOB, he did handling our closing documents for our home. 

Business response:

Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
on Birdeye

a year ago

This is my fourth mortgage through PennyMac and I couldn't be happier with how each and every one of them has gone. From origination to close, the PennyMac team has been fantastic.  

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

DENNIS D.'s profile image
DENNIS D. 
on Birdeye

a year ago

The team made the process very smooth. 

Business response:

Hi Dennis - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Jutamas C.'s profile image
Jutamas C. 
on Birdeye

a year ago

Michael was great! His knowledge and understanding of the process has helped us avoid many unnecessary delays!  

Business response:

Hi Jutamas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Clarence O.'s profile image
Clarence O. 
on Birdeye

a year ago

Very customer oriented!! 

Business response:

Thank you for the positive rating, Clarence! We hope you have a wonderful day. 

Carlos Rodriguez D.'s profile image
Carlos Rodriguez D. 
on Birdeye

a year ago

Customer service was great I am very happy with the team wokk  

Business response:

Hi Carlos - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Heather M.'s profile image
Heather M. 
on Birdeye

a year ago

Our loan Originator Rebecca Holland and Our Loan Coordinator James Wright were both excellent. They were great to deal with and were also available to answer questions and the process went very smoothly.  

Business response:

Thank you for the positive review, Heather! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James K.'s profile image
James K. 
on Birdeye

a year ago

All around great service, kept us updated on loan progress.  

Business response:

Hi James - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

BANASHA K.'s profile image
BANASHA K. 
on Birdeye

a year ago

It was really smooth!  

Business response:

Thank you for the positive rating, Banasha! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,946 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.