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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,946 reviews
Select a rating
Jimmy F.'s profile image
Jimmy F. 
on Birdeye

a year ago

I wiuld have preferred that the lender had the ability to directly payout my creditors instead of issuing checks to me. It is an additional burden for me to then have take those checks and mail them to my creditors. 

Business response:

Hi Jimmy - Your feedback is greatly appreciated. Thank you for the review. 

William H.'s profile image
William H. 
on Birdeye

a year ago

Everything went very smooth. 

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

MARK D.'s profile image
MARK D. 
on Birdeye

a year ago

Veronica and Derick were great, they helped everything move professionally and polite with the team. I see why I stay with PennyMac. 

Business response:

Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Manuel B.'s profile image
Manuel B. 
on Birdeye

a year ago

Very professional. Great work processes 

Business response:

Hi Manuel - Your feedback is greatly appreciated. Thank you for the review. 

Ernest H.'s profile image
Ernest H. 
on Birdeye

a year ago

we had a great team 

Business response:

Hi Ernest - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Natalie A.'s profile image
Natalie A. 
on Birdeye

a year ago

Faiza was great. She was on vacation while my loan was being processed. During that time I dealt with a few other people. They were all very helpful too. Christina the loan office was also wonderful to deal with. It was a smooth process. Thanks 

Business response:

Thank you for the support, Natalie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Christopher K.'s profile image
Christopher K. 
on Birdeye

a year ago

Faiza was so great to work with! 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas K.'s profile image
Thomas K. 
on Birdeye

a year ago

Thank you What an easy process you made it. Special Thank you to Latrice😊  

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

HUSSEIN Z.'s profile image
HUSSEIN Z. 
on Birdeye

a year ago

Everything was great working with Pennymac and the whole team showed professionalism and I really appreciate it a lot. Thank you very much! 

Business response:

Hi Hussein - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,946 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.