PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,946 reviews
Select a rating
CURTIS S.'s profile image
CURTIS S. 
on Birdeye

a year ago

Everyone was very supportive. 

Business response:

Thank you for taking the time to share your experience with us, Curtis. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mary S.'s profile image
Mary S. 
on Birdeye

a year ago

Smooth and efficient process.  

Business response:

Thank you for taking the time to share your experience with us, Mary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joshua M.'s profile image
Joshua M. 
on Birdeye

a year ago

Michael deserves a raise, legitimately no excuse for him to not receive one based on the provided service. 

Business response:

Hi Joshua - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

EDWARD E.'s profile image
EDWARD E. 
on Birdeye

a year ago

Everyone was so awesome and made this so smooth 

Business response:

Hi Edward - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

David M.'s profile image
David M. 
on Birdeye

a year ago

Michael was great! Very easy to work with and made sure I was updated throughout the entire process. Thanks again Michael and Matt!  

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary C.'s profile image
Gary C. 
on Birdeye

a year ago

Everyone was supper helpful and friendly. 

Business response:

Hi Gary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Yvonne Cabrera R.'s profile image
Yvonne Cabrera R. 
on Birdeye

a year ago

First of all, thank you for your excellent assistance from the entire process. We would like to claim an invoice for the proof of payment of the appraisal cost for the payment generated or to receive a credit for the difference.Thank you! 

Business response:

Hi Yvonne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Larry B.'s profile image
Larry B. 
on Birdeye

a year ago

Tony and Tyra were 👍  

Business response:

Hi Larry - Your feedback is greatly appreciated. Thank you for the review. 

Clifford W.'s profile image
Clifford W. 
on Birdeye

a year ago

I’m very happy with PennyMac and the great service provided by everyone involved.  

Business response:

Thank you for the positive rating, Clifford! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,946 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.