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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
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Daniel R.'s profile image
Daniel R. 
2 years ago

Grace Sparks was extremely responsive, professional, and helpful - a true pleasure to work with. 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Dwight G.'s profile image
Dwight G. 
2 years ago

everyone was very helpful, pleasant and had all the answers to my questions. 

Business response:

Hi Dwight - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Stacy B.'s profile image
Stacy B. 
2 years ago

I would like to take this opportunity to thank the entire team for their patience and guidance. It meant a lot that Yester and the team understood this was a difficult time for me. Thank you, thank you. Sincerely, Stacy Benjamin 

Business response:

Hi Stacy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Irish W.'s profile image
Irish W. 
2 years ago

Everyone was Sooo helpful and accommodating, especially Ms. Yester! 

Business response:

Hi Irish - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Judith V.'s profile image
Judith V. 
2 years ago

Easy process from start to finish, and excellent customer service as always from PennyMac 

Business response:

Thank you for the positive review, Judith! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stephanie S.'s profile image
Stephanie S. 
2 years ago

I am always comfortable with PennyMac. I have purchased a home and refinanced twice with PM and each time has been as pleasant as possible. Kennedy and Taylor were both exceptional and always responded promptly to all my questions along the way. 

Business response:

Hi Stephanie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Vincent C.'s profile image
Vincent C. 
2 years ago

Excellent customer service from start to finish!! 

Business response:

Thank you for the positive review, Vincent! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
2 years ago

Excellent attention to detail. 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Billy B.'s profile image
Billy B. 
2 years ago

The experience was pleasant and refreshing. 

Business response:

Hi Billy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.