This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brianna was a pleasure to work with! She always responded with in a timely manner, and was able to meet my closing date expectations!
Speed, communication and ability to track progress all made the experience fantastic!
Great service.
I expected to be contacted when the loan was closed to cancel my auto pay in time. However, the loan was funded the same Day my auto pay was due so I made the payment to ensure I was not penalized for late fees. It takes up to 3 days to get my money back electronically. Also, I had to sign closing docs twice due to an error on the loan number. Just disappointed I was not personally contacted to let me know the loan funded so I could have cancelled my payment and waste my time to get my money.
Good interaction
Penny Mac responded promptly to our request to refinance and made the process easy to submit documents. Kelvey was especially helpful and pleasant to work with and made the entire process smooth and stress free. Our loan closed within the quoted time frame and was overall a great experience.
Smooth process. Better than expected terms. Closing costs were less than expected. Even the closing attorney was surprised by how affordable they were. I just can't say enough how smooth and quick the loan process was from initial phone call to closing!
This is the second time that I have worked with Penny Mac and both times were a pleasure. Jesse was very responsive to my questions and he was very informative. It was a pleasure to work with him.
Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,180 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.