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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,594 reviews
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WALTER K.'s profile image
WALTER K. 
on Birdeye

3 years ago

Fast painless process 

MARTINE H.'s profile image
MARTINE H. 
on Birdeye

3 years ago

This whole process was painless and went very quickly. Both Darius and Brianna were great to work with and answered all of my dumb questions. 

JACQUELINE W.'s profile image
JACQUELINE W. 
on Birdeye

3 years ago

The best part of my experience was the prompt and helpful feedback I received! 

Faith M.'s profile image
Faith M. 
on Birdeye

3 years ago

Working with PennyMac using the FHA Streamline product was so seamless, and I received an excellent rate! 

Lynda I.'s profile image
Lynda I. 
on Birdeye

3 years ago

Nancy was very professional and a pleasure to work with. She did a great job of making the process run smoothly. 

EVA V.'s profile image
EVA V. 
on Birdeye

3 years ago

Awesome 

Amanda G.'s profile image
Amanda G. 
on Birdeye

3 years ago

Application process was easy. I like that the closing was able to occur in my home. 

Daniel V.'s profile image
Daniel V. 
on Birdeye

3 years ago

Not sure who my loan person actually was. I would call Rob but someone else would pick up or voicemail for someone other than Rob. The only person that was consistent and responded to me was John F. I believe he was the loan originator. Once I finally spoke with Rob he was helpful but that was not several weeks into the loan process. My sister is considering a refi or purchase but Im on the fence regarding recommending Penny Mac. Thank you. 

ALAN C.'s profile image
ALAN C. 
on Birdeye

3 years ago

The loan process took over 3 months but the loan agent was really trying her best and is very accommodating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,594 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.