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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My refinance experience went smoothly and was completed quicker than I expected.
Kristina Joyce was so very helpful in the refinancing of our home. We appreciate her help very much.
The rate offered was better than others, and the personal attention to processing and closing the loan was outstanding. Basically, it was easy and fast.
Great experience made the whole process easy and done with great results. They provided financing options that worked for me.
The entire process was very smooth and everyone was very responsive whenever I had a question. PennyMac has been outstanding as a loan service and we are happy to remain with them through this refinance process.
GREAT experience.
Great service. Would recommend PennyMac to everybody.
We are very pleased with the services from Drew. He kept us informed from start to finish about the process and what we needed to do. We have no issues, except that we would like a copy of the closing documents, and have not been provided that information as of yet. The notary sent to our home was going to email us a copy, but it has been over a week now and we have not heard anything from him. I sent an email to PennyMac yesterday and received a generic response. Hope an answer will come soon.
All communication was cordial, forthcoming, and informational. I also got the impression that the primary people engaged with my loan actually cared about doing a good job and actually cared about me. Thank you.
PENNYMAC has a 4.4 star rating with 49,220 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.