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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gina Merritt is the reason for my great experience throughout the refinancing process. It took longer than expected and Gina communicated with me every step of the way. She was always patient,, answered my questions, and willing to find an answer for the ones she couldn’t readily respond to. Gina worked what seemed to be around the clock, sometimes I would hear from her early in the morning, sometimes late at night (there is a time difference, and my schedule to be considered).
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Nick was great from the beginning. No stone was left unturned with Mr. Mayer. The entire process was smooth and done in a timely manner. Thanks Nick!
Brandon stepped in and worked hard to clear up some issues that I was having trouble with Bank of America. He was extremely helpful and make me feel supported in the approval process. Thank you Brandon.
Our experience with PennyMac was great! All of the PennyMac staff we worked with were courteous and professional and I could not have expected any less. This was our second time refinancing with PennyMac. The whole process was smooth and quick. It was a pleasure doing business with PennyMac.
After signing the documents I have emailed the loan officer twice to get copies of the signed documents. Absolutely zero communication back which is very disappointing. I want copies of the documents that I signed sent to me in the mail.
Sarkus was the one who mainly helped me. He was equally as amazing as Patrick. Thanks.
Still waiting on closing funds, please update. Thanks,
Overall great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,622 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.