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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,220 reviews
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ROSALIND G.'s profile image
ROSALIND G. 
5 years ago

My refinance experience went smoothly and was completed quicker than I expected. 

Frank B.'s profile image
Frank B. 
5 years ago

Kristina Joyce was so very helpful in the refinancing of our home. We appreciate her help very much. 

Michael B.'s profile image
Michael B. 
5 years ago

The rate offered was better than others, and the personal attention to processing and closing the loan was outstanding. Basically, it was easy and fast. 

Jose r.'s profile image
Jose r. 
5 years ago

Great experience made the whole process easy and done with great results. They provided financing options that worked for me. 

DAVID O.'s profile image
DAVID O. 
5 years ago

The entire process was very smooth and everyone was very responsive whenever I had a question. PennyMac has been outstanding as a loan service and we are happy to remain with them through this refinance process. 

ANINDYA C.'s profile image
ANINDYA C. 
5 years ago

GREAT experience. 

KENNETH H.'s profile image
KENNETH H. 
5 years ago

Great service. Would recommend PennyMac to everybody. 

Timothy S.'s profile image
Timothy S. 
5 years ago

We are very pleased with the services from Drew. He kept us informed from start to finish about the process and what we needed to do. We have no issues, except that we would like a copy of the closing documents, and have not been provided that information as of yet. The notary sent to our home was going to email us a copy, but it has been over a week now and we have not heard anything from him. I sent an email to PennyMac yesterday and received a generic response. Hope an answer will come soon. 

JAMES E.'s profile image
JAMES E. 
5 years ago

All communication was cordial, forthcoming, and informational. I also got the impression that the primary people engaged with my loan actually cared about doing a good job and actually cared about me. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,220 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.