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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,625 reviews
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Joyce S.'s profile image
Joyce S. 
4 years ago

Everyone especially Juan was great. Jack was very helpful to assure we did not have to stay in hotel for 3 days with 2 dogs and a cat. Thank you again , great experience and we love our home.... Joyce and Mike Stevenson 

Kenneth H.'s profile image
Kenneth H. 
4 years ago

The loan process took so long that I had to re send Docs and Bank statements 3 times. The market interest rates dropped during the long process. Pennymac did lower the rate to match market online rates.  

Paul S.'s profile image
Paul S. 
4 years ago

could have gone much faster with fewer requirements 

RAYMOND P.'s profile image
RAYMOND P. 
4 years ago

First time I had my current lender suggest a refi instead of me having to shop around and the process went vey smoothly 

Mason V.'s profile image
Mason V. 
4 years ago

From beginning to end Jenny made everything quick and easy. Appreciate the great communication and working through it all with me. 

TONI-SHENELL G.'s profile image
TONI-SHENELL G. 
4 years ago

Brittany was great. Very thorough and helpful even when there was miscommunication with her team and the team she was working with. I appreciate her help and would definitely work with her again. 

SCOTT L.'s profile image
SCOTT L. 
4 years ago

no feedback 

JUAN B.'s profile image
JUAN B. 
4 years ago

I was told it would take 6 weeks for the whole thing to close and be over. It took 5 months! I am very happy with the end results. I was just not very pleased waiting 5 months. 

Stephen N.'s profile image
Stephen N. 
4 years ago

Pennymac came through for us our home purchase of last year as well as this year's refinancing at a lower rate for this home. I would recommend from our favorable experiences that other shoppers consider Pennymac for their home loan needs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,625 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.