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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Highly recommend! The process was easy and smooth!
The refinance process started in mid-July 2020 and lasted until November 20th. We had to re-apply and start over due to either a lack of communication or miscommunication on both ends. Four months to refinance a home loan is a very long time. I understand this occurred during a pandemic, but this process still took way too long to complete. We were existing customers before we decided to refinance and thought that would help & expedite the process, but that was not the case. Disappointing.
process was straight forward and the team provided guidance every step of the way
No thank you
This was the easiest experience for refinancing my mortgage! You guys were absolutely wonderful! Thank you for such an easy experience!
The whole process from start to finish took too long (4 months), resulting in me having to submit docs (pay stubs/bank statements, etc) multiple times. I continuously received emails stating that final underwriting review was pending and that I would receive an update in 5-7 days, etc. It was a very frustrating and unpleasant experience . . . Kudos to my Home Loan Specialist, Regina Lai as she kept patient and apologetic through the whole process.
Very simple process with great communication along the way.
Process the application faster.
Kyle was very helpful throughout the process my wife and I are very pleased
PENNYMAC has a 4.5 star rating with 48,599 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.