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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job
Having one person control the whole case and contacting the buyer. Instead of three different people calling me from the same place, all requiring the same documents. And also, don't give a close date if you don't know for sure if you can close. I'd rather be told the day of than be told three wrong dates. Its especially hard working nights and needing to sleep during the day.
Great.
N/A
The process from start to finish was great. i was online looking at the interest rates for refinancing and answered the few questions and by 9:00 AM the next morning i received a call back. Within two hours i was signed and locked in at the interest rate,had all the documents submitted on the next day and that was it. received weekly updates throughout the rest of the process and closing was set up two weeks before the scheduled closing date.
At the beginning of the process I was asked for a documented that was eventually not needed. Throughout the process I was giving an approximate of the monthly payments and the closer we were Getting to closing, the numbers kept incremento c. I was not able to closed on the 31 of October because PennyMac was not able to secure a notary to visit me.
Thanks to Brandon and Will for making this process very straightforward.
We used PennyMac because we already had a loan with them. I thought that would make it easier but it didn't. All information had to be resubmitted. Communication was not always clear as to what was needed and many email questions went back and forth. We closed a little late but not sure if that was PennyMac or the title company that delayed it. A lot of info required for a minimal loan request too! Overall, I gave a great rating because I know ratings matter to a company more than to me.
Thanks for helping me in Morthgage Loan refinancing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,203 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.