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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
None
Great love that almost all was via email and phone, that’s what I like along with there great customer service from everyone. Very satisfied with the whole process, specifically Jazmyne Rogers very good at what she does of which make no pressure means a lot, thank you everyone
The service my loan processor provided was exceptional it was great working her.
Everything was very smooth and professional.
Everything went very smoothly! Thank you!
My perception is that Raveena did a great job...my perception is that it took longer than it should have for her to get clarifications that I requested.
The process took 4 months to complete. It was hard to hear all the employees over the phone I assume it was due to teleworking conditions. At first we were in constant communication but as time went on communication became less and less. We were supposed to get a cell from pennymac a day before we closed to let us know the amount due at closing but never received that call. I also asked two different representatives about when we will get a refund for the mortgage payment made in November but
The PennyMAC team was responsive to answer our questions throughout the entire process.
The transition was smooth and I they answered all the questions I had
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,602 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.