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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Streamline refi with only income documents should close way way way before that turn around time. I supplied income documents day of application and we waited 70 plus days to close even in covid times is not professional turn around time.
Everyone Was very knowledgeable and friendly.
Gina Merritt is the reason for my great experience throughout the refinancing process. It took longer than expected and Gina communicated with me every step of the way. She was always patient,, answered my questions, and willing to find an answer for the ones she couldn’t readily respond to. Gina worked what seemed to be around the clock, sometimes I would hear from her early in the morning, sometimes late at night (there is a time difference, and my schedule to be considered).
All went smoothly, except my property tax payment. The Title Company didn't pick it up at 1st. Brandon kept on top of it with the title company and finally got everything nailed down. Greart job on Brandon's part.
Brandon stepped in and worked hard to clear up some issues that I was having trouble with Bank of America. He was extremely helpful and make me feel supported in the approval process. Thank you Brandon.
Rebekah was on top of everything. The procedure went clear and concise. Thanks for all help.💐⭐️⭐️⭐️⭐️⭐️
Of course in the process of a refinance questions arise...I was able to communicate directly and get clear answers to alleviate any fears of going forward. Refreshing!
The monthly payment turned out to be $130 over what was quoted. I realize the quote was an estimate, but that was disppointing it was that far off.
5 for 5 stars, everything went quickly and smoothly. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,602 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.