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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
process was kind of long but due to covid-19 things did take longer
When I called to talk to one if he wasn't available he returned my call quickly the only downside I had was the time difference between Pennsylvania and California there were times when 1 called back and eating documents and it was laid out afternoon his time but it was late evening my time in the businesses were closed so some documents on my side I had to wait up till the next day or even the through the weekend to be able to get the documents to get back to him
Please improve your loan application website. It duplicates items that are needed and isn't very descriptive on what exactly is needed. I feel like it would have saved a few calls if the website portal was more clear.
It took more time to settle on the account and I was refinancing a account that you have the mortgage on. I would think it should have went quicker because we was refinancing the account with PennyMac Loan Service.
Pennymac was amazing throughout the entire home-buying process. I would recommend this company to anyone and everyone!!!
Thank you for all your help and for always being aware of my calls
Jaimiej Wright checked in with me on a regular basis to make sure my refinance moved right along. He made everything clear and easy to follow.
Good to work with always. Thank you
The representatives at PennyMac were pleasant and professional. Jenny German in Loan Services went out of her way to communicate and keep me informed on the status of my loan. She eliminated any anxiety I had in the processing of my loan. Thank Mac Team!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,602 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.