This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My refinance experience went smoothly and was completed quicker than I expected.
Kristina Joyce was so very helpful in the refinancing of our home. We appreciate her help very much.
The rate offered was better than others, and the personal attention to processing and closing the loan was outstanding. Basically, it was easy and fast.
The entire process was very smooth and everyone was very responsive whenever I had a question. PennyMac has been outstanding as a loan service and we are happy to remain with them through this refinance process.
Great service. Would recommend PennyMac to everybody.
We are very pleased with the services from Drew. He kept us informed from start to finish about the process and what we needed to do. We have no issues, except that we would like a copy of the closing documents, and have not been provided that information as of yet. The notary sent to our home was going to email us a copy, but it has been over a week now and we have not heard anything from him. I sent an email to PennyMac yesterday and received a generic response. Hope an answer will come soon.
Cannot say much about miss Allen as I don’t believe I got to communicate with her. Due to my mistake of choosing the wrong date for closing, the rescheduling of same took longer than I expected. That being said the young lady, Christina, assigned the closing did a great job. She was courteous, informative and professional. I am expecting final mail of documents to set up payment of new mortgage to began 1/1/2021. Thanks for making this decision comfortable. God bless America
I felt like the process was easy and understandable. Everyone I dealt with for the refinance was very professional, easy to with and prompt with everything. I felt as though those who assisted me were very open to questions and made sure I understood the entire process. A great job was done during this pandemic.
All communication was cordial, forthcoming, and informational. I also got the impression that the primary people engaged with my loan actually cared about doing a good job and actually cared about me. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,602 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.