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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Several transactions with your company over the past couple of years each time the attention to detail and service have been awesome. Easy fast and efficient. Great job
Electronic process for documents.
Bridget was awesome. Always called and followed up. The only issue I had was not with her, but with whomever prepared the documents. My Wife's name was spelled incorrectly and after three attempts to get it corrected, on closing day they were still not fixed. We had to reschedule for a second closing date.
Easy process!
My refinance with PennyMac was quick and with no hassle. This was my second time doing a refinance with PennyMac.
Sara was great to work with. So friendly, and very helpful. I really appreciated her taking the time to make things as smooth as possible. Thanks for all your help!
Closing costs were higher than what other people I know paid to refinance. The service provided was great.
Nobody, and I mean nobody, informed me during the process at any point that I was solely responsible for deactivating my automatic payment. This gross neglect of information has caused me to go without just over a thousand dollars for a week now, and still counting. Not a single person even hinted at the idea or asked me a simple question regarding this feature that has been active on my account for months. During these strange and difficult days in our country your company has failed me.
The process was clearly explained and any questions were promptly answered. The same closing was as expected and the lower rate is great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,215 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.