This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Andrew was great, the team worked so hard for me. Thank you all.
Business response:
Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thanks for everything.
Business response:
Hi Lyudmila - Your feedback is greatly appreciated. Thank you for the review.
Everything was handled professionally, and I was pleased with most of the process.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Tanairy & Bethany were incredible to work with. I appreciated the accessibility & how pleasant my experience was. The sense of urgency was definitely felt when timeliness came into play. I’m super appreciative of the women who assisted me! Thank you!
Business response:
Hi Racquelle - Your feedback is greatly appreciated. Thank you for the review.
The experience was great!
Business response:
Hi David - Your feedback is greatly appreciated. Thank you for the review.
Faiza was very responsive in a timely manner. Her manner of professionalism was top tier and made the whole process very comfortable. I was stressed out a bit from this being Our first site unseen sale and she eased our concerns
Business response:
Thank you for taking the time to share your experience with us, Sebastian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Tanairy and Tommy were amazing throughout the process. It was the simplest process for a loan that I have ever experienced. This was my third home loan.
Business response:
Hi Bryan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
When I receive instructions from the pennymac team to review documents on line, I could not ask questions since it was a “no reply” email. It would have been easier if it was a regular email where you could reply and ask questions.
Business response:
Hi George - Your feedback is greatly appreciated. Thank you for the review.
I have been in contact with a relative who has the misfortune of the loan with PennyMac. It is not a new loan but the requirements that have been made to the widow of a veteran, is cruel and undue justice. First they were pressuring her to refinance the loan. It would not benefit anyone but PennyMac. There is an escrow so next, they told her that they had changed her homeowner's insurance and it would save her $100. That sounded good. But now, after an insurance person came out to the house, they are denying coverage beca... read more
Business response:
Hi Dian - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,631 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.