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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
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Veronica B.'s profile image
Veronica B. 
on Birdeye

a year ago

Josh Siguenza and Sandra Benavidez we?re a great team to help my wife and I close this loan and move into a beautiful home. Thank you! 

Business response:

Thank you for the positive review, Veronica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

a year ago

Our Home Equity Loan went smoothly and on schedule. Highly recommend Penny Mac.  

Business response:

Hi Michael - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

JOHN P.'s profile image
JOHN P. 
on Birdeye

a year ago

Many find this process difficult and time consuming. Working with PennyMac was EASY! 

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shayan S.'s profile image
Shayan S. 
on Birdeye

a year ago

Faiza is very professional, and I appreciate her assistance. 

Business response:

Thank you for the positive rating, Shayan! We hope you have a wonderful day. 

Maria A.'s profile image
Maria A. 
on Birdeye

a year ago

Excellent in every way  

Business response:

Hi Maria - Your feedback is greatly appreciated. Thank you for the review. 

Donald P.'s profile image
Donald P. 
on Birdeye

a year ago

Faiza did a great job especially during crunch time. 

Business response:

Hi Donald - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

HEATHER G.'s profile image
HEATHER G. 
on Birdeye

a year ago

Ammie really went above and beyond helping me get thru this process. I was ready to pull the plug on it all and she is the reason I didn?t.She is just awesome and need more Ammie?s in the world thank you Ammie you really made a huge difference. 

Business response:

Hi Heather - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Alexandra H.'s profile image
Alexandra H. 
on Birdeye

a year ago

Joselyn Nieves, Ihsan Moosapanah and Frank Maloney provided a seamless experience / clear communication from start to finish. This was a really great team and I look forward to future endeavors with PennyMac. 

Business response:

Hi Alexandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

King G.'s profile image
King G. 
on Birdeye

a year ago

The only confusing part for me was the repeated documentation that was sent during the loan processing. I may have submitted documentation several times over, however nothing was interrupted or caused any problems through to the end of the processing 

Business response:

Hi King - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.