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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for the great experience, hope we can work together again in the future
Business response:
Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was very kind and helpful.
Business response:
Hi Cheryl - Your feedback is greatly appreciated. Thank you for the review.
My closing team, Rashawnna and Manny were great to work with. We had a few blips with the closing but they got the job done. Special thanks to James Bruce, my loan officer! He was an absolute pleasure to work with.
Business response:
Hi Brenda - Your feedback is greatly appreciated. Thank you for the review.
Absolutely fantastic, always there and extremely helpful!!!
Business response:
Hi Alexandra - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Thank you L
Business response:
Hi Christie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Friendly and knowledgeable team to work with
Business response:
Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I wish I could give them a zero. I refinanced with PENNYMAC in 2020 and they didn’t pay my property taxes from my escrow . They net my escrow and added the balance to the new loan. (Really)PENNYMAC wrote me a letter in 2023 stating they will be withdrawing $3224.00 from my current escrow in 30 days if I don’t send them a check, Because the property taxes was paid from a corporate account and they need to recover there money seriously though!
Business response:
Hi Tiwana - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for your patience and your professionalism!
Business response:
Hi Anthony - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Wonderful team !
Business response:
Hi Robert - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,947 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.