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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
James Wright was excellent. He told me what to expect and kept me informed on what was happening and time scheduling. He was prompt and patient and never forgot when to call me.
Business response:
Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ammie and her team were awesome.
Business response:
Thank you for the positive review, Adam! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thanks yo all the loan processing team, Ms Susan and Mary Davis to all the help. Great job.
Business response:
Hi Arnel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Fabulous
Business response:
Hi Terrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Can?t believe how painless and pleasant it was to work with you. My wife and I were truly dreading g it and wondering if the stress would be worth it after our experiences with other companies in the past. Do t want to ever do business elsewhere
Business response:
Hi Gareth - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The process was smooth and the agents kept me up-to-date on the progress of my application.
Business response:
Thank you for the positive review, Zeta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Smooth, relatively easy experience. From initial call to receiving cash-out money in my account in just under 1 month. Well done.
Business response:
Thank you for the support, Philip! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
I really appreciate the service and assistance I received from Penny Mac.
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am so pleased with doing the refi through PennyMac. I was shopping around, and ultimately, my loan officer was able to speak to the manager and to work with me to keep costs lower. Nancy and the MacTeam were phenomenal!!! I am so greatful!
Business response:
Hi Shankari - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.