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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a great and pleasant experience. Everyone was amazing and professional.
Business response:
Hi Eloy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall experience was pleasant and easy to navigate. Any and all questions, even on weekends, were answered almost immediately via phone, text, or email; someone was always available. Special thanks to Matthew Mercado and Tanairy Rodriguez!!
Business response:
Thank you for taking the time to share your experience with us, Bryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
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Business response:
Thank you for the support, Kodjo! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
The PennyMac team for my Home Equity Loan was terrific in all respects. Great customer service with timely follow-ups and great communication! Owen and Norma were awesome and they are to be commended for their wonderful personal service!!
Business response:
Hi Ralph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I just wanted to personally thank Ade for the way she got things going in the beginning of the refinance and also want to thank Latrice for all of her help.
Business response:
Thank you for the positive rating, William! We hope you have a wonderful day.
I really appreciate the clear communication during the process.
Business response:
Thank you for the positive review, Veronica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
My original loan officer was initially very helpful but overall difficult to get in touch with and I almost completely canceled working with penny Mac until I try again with a different loan officer who was amazing.
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Winston and Nicole were professional, available to answer all of my questions and both gave thoughtful and relevant advice. Whole refinance process was as painless as possible.
Business response:
Thank you for taking the time to share your experience with us, Gary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was fast and efficient. She handled things in a professional manner and allowed me to trust her to handle the stress of the paperwork so I could continue to pack for the move without worrying
Business response:
Hi James - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,947 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.