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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent and highly professional customer service
Business response:
Hi Cassandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Ms Ammie was great to work with! She quickly and professionally responded to my questions and walked me through the process with patience and understanding.
Business response:
Thank you for the support, Ian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
We were greatly impressed and taken care of by the Team.
Business response:
Hi Marilyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Nothing, every body are giving or shown an excellent job
Business response:
Hi Amelia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I appreciate everyone that I had contact with during my experience with PennyMac. So far everything went great.
Business response:
Thank you for the support, Vickie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Both Quinton and Rosario were the very best in service, courtesy,and everything else. I miss them already!
Business response:
Thank you for the positive review, Ann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall great experience at each stage.
Business response:
Hi Jessica - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ryan and Peter were fantastic!
Business response:
Hi Liz - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The process was guided by loan officer and team members.
Business response:
Thank you for taking the time to share your experience with us, Dawn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.