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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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Cecilia J.'s profile image
Cecilia J. 
4 years ago

Great service 

Manuel H.'s profile image
Manuel H. 
4 years ago

I give Mario and the whole PennyMac team a 5 star rating. Everything was thorough and easy to comprehend. Process was great. 

JUANITA R.'s profile image
JUANITA R. 
4 years ago

Jennifer O. Did a great job, but I’m still disappointed for the these reasons: 1. It is impossible to get communication by email with the Loan processor , by phone is the only way to get answers . 2. It took SO along the process of my refinance and loan ... started on 8-19 and the closing date was 10-24. 3. Nobody informed me the funds will be in separated checks and 1 of them not on my name as payee! I am still dealing with this issue bec I can’t deposit my funds in full 

NANCY M.'s profile image
NANCY M. 
4 years ago

Very pleased with PennyMac! Excellent service! 

JAMES P.'s profile image
JAMES P. 
4 years ago

I have dealt with several financial institutions as it relates to financing and refinancing. Considering the historically low-interest rates and the overwhelming amount of applications they must receive. I was thoroughly impressed with the communication, quick and painless closing process provided. Thanks, Nicholas and Pennymac. 

Geoffrey C.'s profile image
Geoffrey C. 
4 years ago

Everyone I work with that Penny Mac was very professional give me very accurate information and worked quickly to do my refinance.It was a very smooth and easy process and I will recommend them to anyone 

Peyton Cook J.'s profile image
Peyton Cook J. 
4 years ago

No! 

Peter W.'s profile image
Peter W. 
4 years ago

The process was simple and streamlined. Communication was pretty much all online, and made clear the necessary steps to complete the application. Closing was quick and professional. We have refinanced a few times in the past 20 years and this was the quickest and easiest yet. 

Anna M.'s profile image
Anna M. 
4 years ago

Jazmyne Rogers was an amazing partner through this refinance process. She checked in regularly, always answered questions, and kept me up to date. This process was far superior to my last refinance with PennyMac because Jazmyne made the difference. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.