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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication from the beginning with our original refinance application started back in August 5th It took over a week to kickoff the process since the original loan agent fell off the map. We didn't close until November 13th, nearly 3 months after. I fully understand that there are a large number of people refinancing, however it was conveyed that the loan would close within 60 days. That said, Hermes was responsive, but it felt like the abyss between start and finish at times.
It was a pleasant experience saved me a lot of money!
this was a experience made simple, any questions i had were answered timely and follow up was not needed. i was notified of each step needed to be taken well in advance. overall it was a pleasant experience working with you folks.
The process was efficient and smooth from my perspective.
Meagan, April and the entire team did an outstanding job servicing my loan. Very professional and courteous
This was the best mortgage experience we experienced. We have had several mortgages before and PennyMac loan services facilitated and made it so easy for us to do the process without a hassle. Thank you PennyMac. Monica
great experienc
nice people to deal with
Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,607 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.