PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,606 reviews
Select a rating
JEANNA W.'s profile image
JEANNA W. 
on Birdeye

3 years ago

Great customer service. They answered all my questions quickly. My refinance was done quickly as well. 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

3 years ago

they walked me thru all the computer process, I'm not that computer literate. So they made it easy for me. and since I was already a PennyMac customer I trusted them to be honest with me. Great experience from start to end. 

Tyler S.'s profile image
Tyler S. 
on Birdeye

3 years ago

Molly was phenomenal to work with and made the experience extremely simply. She is certainly an asset to your company. 

Brian H.'s profile image
Brian H. 
on Birdeye

3 years ago

Sandra Benavidez was very knowledgeable and met me at my points of needs. She provided excellent customer service and prompt feedback throughout the entire process. She is a great asset to your organization. Promote at your earliest. Satisfied Customer, Brian Pheroneus Howard DAV USAF 

SCOTT J.'s profile image
SCOTT J. 
on Birdeye

3 years ago

Dear PennyMac, I had the pleasure of working with Ryan Morrison and the team at PannyMac. I called about an unrelated issue that was solved. Doing so I was forwarded to the refinance department that ended up saving me a lot of money. I appreciate how fast, accurate, simple, and professional everyone at PennyMac was to me. Thank You, Scott Johnson 

DEBRA J.'s profile image
DEBRA J. 
on Birdeye

3 years ago

I'm so glad I contacted Penny Mac to discuss refinancing my home at a lower interest rate. The process was not stressful and the loan officer stayed in contact on a weekly basis, keeping me posted on all aspects of the refinance. Very professional and pleasant staff. 

Ermelindo Alva A.'s profile image
Ermelindo Alva A. 
on Birdeye

3 years ago

I'm happy with the process 

ALBERTO De La C.'s profile image
ALBERTO De La C. 
on Birdeye

3 years ago

Good communication with Jericha, was very helpful in everything. 

Maria C.'s profile image
Maria C. 
on Birdeye

3 years ago

Great, friendly and accurate information. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,606 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.