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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service! Explained everything thoroughly and communicated updates frequently.
Service was great. I was updated frequently.
Deion Smith was very communicative and professional. Thanks for a smooth experience.
Very prompt follow up after submitting refinancing request. Easy process with the online e-sign procedures, most documents taken care of day 1.
Rachel Harris was great
The communication.
Everything went well
It would have been nice if someone had called to tell us our loan did not close as stated. It would have been good if the original agreement had been kept. It would have been terrific if they had sent the documents to be signed on time.
Francesca did a great job considering she took over a dumpster fire that was created by Mr tusk from the beginning . My wife and I do not blame her in any fashion for the unpleasant experience we had with this process. We chose PennyMac because I have a family member that has a couple of mortgages with Penny Mac and spoke highly of you. However from our experience I would not recommend anyone to PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.