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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jason was very patient with answering my questions. He was always polite and informative. The process was fairly easy, even for a very analog me!
Very smooth and efficient process.
Process was smooth and accurate
Everything was good, as expected. Thank you.
Overall loan process was good. The closing time was longer than I anticipated. This seems to be due to volume of refinances and low rates. I appreciated weekly touch base on my loan while I waited for processing by underwriters. The closing agent didn't seem to have clear understanding of all the documents. However pennymac agent was able to answer my questions over the phone.
🤗
I am very unhappy with this entire process. Extreme lack of communication. Days of no communication. Emails not answered. Employees phones shut off/not being answered. Overall my loan closed because I did all of the work. I am super unsatisfied with the fact that i paid over $3000 for PennyMac to process the loan app and still had to do all of the work myself. This is unsatisfactory in my eyes and I should be contacted regarding this horrible service experience.
PennyMac is a great company that makes home mortgage very easy. I would have refinanced just to have PennyMac servicing.
Charisse is a wonderful human being. She is very professional, friendly, knowledgeable and empowering. I'd work with her again and again. Thank you to Charisse and all the PennyMac folks that helped me get this loan approved. It was a very easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,606 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.