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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,224 reviews
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Gavin F.'s profile image
Gavin F. 
4 years ago

Amanda Rowe is the best. Really enjoyed working with her. She made this process super smooth and was able to address all of my concerns. Thank you Amanda! 

Lillian B.'s profile image
Lillian B. 
4 years ago

Christine was prompt, kept her promises and was knowledgeable. 

GASTON P.'s profile image
GASTON P. 
4 years ago

I was able to reach PennyMac for additional information. 

Kyla B.'s profile image
Kyla B. 
4 years ago

Once I was finally set up with Patrick he communicated with me frequently and with knowledge. The whole process took longer then expected but, I don't feel that was Patrick's fault or Pennymac's. I feel it was due to the high volume of refi and maybe the working from home during this pandemic. 

EUGENE BELL J.'s profile image
EUGENE BELL J. 
4 years ago

It took over 2 months to close 

Arthur K.'s profile image
Arthur K. 
4 years ago

Great to work with 

Jackie N.'s profile image
Jackie N. 
4 years ago

The problem I had was closing was at my house on Friday at 10 am so took the day off. Waited all day. Got a message at 7:45 pm the night before that an attorney had not been secured. The 10 am closing that was moved to 1 pm then 7pm and no show. Finally got the attorney for 1pm Saturday, after much insistence. Quick close but I didn't get a copy of the papers and told I would get a CD. Everything else was very smooth but the closing was unacceptable. Nicholas was great to work with. 

AMANDA G.'s profile image
AMANDA G. 
4 years ago

Everything went better than expected. 

DOUGLAS S.'s profile image
DOUGLAS S. 
4 years ago

Thanks Penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.