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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
Select a rating
Joan W.'s profile image
Joan W. 
on Birdeye

a year ago

I appreciated the level of professionalism and warmth of each individual during this process.  

Business response:

Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mary R.'s profile image
Mary R. 
on Birdeye

a year ago

The whole process of applying for the loan was explained to me clearly. Everything happened as explained. I have met some very courteous and friendly people. Continue this service and your company will continue to be successful. 

Business response:

Hi Mary - Your feedback is greatly appreciated. Thank you for the review. 

Steven C.'s profile image
Steven C. 
on Birdeye

a year ago

Joselyn was very professional and was very helpful thru the entire process. 

Business response:

Hi Steven - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Kelsey T.'s profile image
Kelsey T. 
on Birdeye

a year ago

John and Grace were very helpful throughout the loan application process and purchase of our home. They both provided great customer service and their communication was excellent. Thank you!! 

Business response:

Thank you for the positive review, Kelsey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ENRIQUE C.'s profile image
ENRIQUE C. 
on Birdeye

a year ago

You?re the best thanks  

Business response:

Thank you for the support, Enrique! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Gerald P.'s profile image
Gerald P. 
on Birdeye

a year ago

Not at this time 

Business response:

Hi Gerald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gregory B.'s profile image
Gregory B. 
on Birdeye

a year ago

The team was very professional and had great attention to details. Answered all my questions and helped me understand some issues on my credit report. Thank you, well done.  

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

LAURIE W.'s profile image
LAURIE W. 
on Birdeye

a year ago

Absolutely was a great experience and both my loan officer and MacTeam were very helpful throughout the process. 

Business response:

Thank you for the positive review, Laurie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ADRIAN M.'s profile image
ADRIAN M. 
on Birdeye

a year ago

Easy process. Everyone was pleasant to work with and very professional. 

Business response:

Hi Adrian - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.