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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rosario was very helpful throughout the process. We are very happy with the service we recieved!
Business response:
Thank you for the positive review, Sean! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only thing I didn't like was the on line portal. While in Arizona I did not have internet service and had to have my son in law actually do the portal stuff for me. You need to make it easier for people with no internet service.
Business response:
Hi Susan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you.
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone we came in contact with were very professional, friendly, knowledgeable and went that extra mile to make us feel like we?re not just a number. We would highly recommend coming on board with PennyMac.
Business response:
Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every person I interacted with, especially Corrie and Rosario, was professional, friendly, well informed and great!
Business response:
Hi Jerri - Your feedback is greatly appreciated. Thank you for the review.
Our loan was extremely pleasant and professional at all times. She was totally committed to resolving any concern we brought forward. She also called frequently to ensure we met the closing date with excellent follow through on open items. Thanks!
Business response:
Thank you for the positive review, Carl! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
My purchase team was excellent, the assumptions office handling the sale of my old property was absolutely terrible to work with, they were, negligent, abrasive, and I did not feel like a customer when working and dealing with them.
Business response:
Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The team offered great support throughout the process. The communication was exceptional & I must commend Maria Espana & Mary Davis for their great work, they kept me informed and answered all my questions. Thanks very much!
Business response:
Thank you for taking the time to share your experience with us, Ann-marie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent from start to finish!
Business response:
Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.