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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very much pleased with berry, he made me fill conformable and not pressured, he went step by step so I was able to understand the process, with a major decision such as this, Berry was by professional. Thank you .
Business response:
Hi Ronald - Your feedback is greatly appreciated. Thank you for the review.
Everyone that I spoke with was helpful, polite and knowledgeable. They made the process very easy to get through.
Business response:
Hi Darrell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
None. Great job!
Business response:
Hi Francisco - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Communication is key and during my experience, my loan officer, Michael Ammari, was on point. He responded quickly and was most helpful throughout my loan experience. Amy was great also. Thank you to them both and keep up the great work.
Business response:
Hi Willie - Your feedback is greatly appreciated. Thank you for the review.
The process was very easy and the customer service was very kind and explained the process every step of the way.
Business response:
Thank you for the positive review, Michele! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
N/a
Business response:
Hi Wai - Your feedback is greatly appreciated. Thank you for the review.
Yester was extremely helpful and always available for all my questions. I feel that she goes above and beyond with compassion and empathy.
Business response:
Hi Susanne - Your feedback is greatly appreciated. Thank you for the review.
Destini was very helpful! She always answered our questions and gave us peace of mind about the process!
Business response:
Hi Austin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Absolutely terrible. Asked several times to have escrow account reanalyzed after tax exemption granted by county. Only to be met by smart comments. To date the issue, is not resolved. Penny Mac should hire more professional and knowledgeable people
Business response:
Hi C. - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,630 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.