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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Barbara C.'s profile image
Barbara C. 
a year ago

Everyone was very helpful throughout the whole process. Thanks to everyone that helped.  

Business response:

Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hall, C.'s profile image
Hall, C. 
a year ago

We started our loan process with Bailey Greene. He is extremely professional, knowledgeable, and easy to work with! As we moved through the steps of the loan, every person we encountered did their jobs very well.  

Business response:

Hi Hall, - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

MARK G.'s profile image
MARK G. 
a year ago

Very satisfied with the entire process. 

Business response:

Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fabiola W.'s profile image
Fabiola W. 
a year ago

Grace was amazing. She was great at communicating things needed to get me to the finish line and always responded in a timely manner.  

Business response:

Thank you for the positive review, Fabiola! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

PAUL H.'s profile image
PAUL H. 
a year ago

I appreciated the ease with completing the application process. 

Business response:

Thank you for the support, Paul! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Joan M.'s profile image
Joan M. 
a year ago

Michael and Latrice were Awesome! Answered all my questions in a professional and most importantly super quick time frame. Thank you 

Business response:

Hi Joan - Your feedback is greatly appreciated. Thank you for the review. 

Cynthia B.'s profile image
Cynthia B. 
a year ago

With the help of PennyMac Associates I was able to apply & get loan approval in record breaking time! 

Business response:

Thank you for the support, Cynthia! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

William W.'s profile image
William W. 
a year ago

Nick and Gary were very helpful during the whole process. thanks! 

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adrian G.'s profile image
Adrian G. 
a year ago

The entire process was smooth. We hit a few delays but the entire team was helpful and understanding.  

Business response:

Hi Adrian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.