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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,948 reviews
Select a rating
Carolyn W.'s profile image
Carolyn W. 
on Birdeye

a year ago

We felt the loan process was very easy and Lauren provided the information we needed to proceed with our loan. Thank you 

Business response:

Hi Carolyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua M.'s profile image
Joshua M. 
on Birdeye

a year ago

The team is always helpful and communicates effectively to keep the loan on track. Always great to work with PennyMac! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kyle K.'s profile image
Kyle K. 
on Birdeye

a year ago

Everyone that I worked with was extremely helpful and professional.  

Business response:

Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

JUDITH M.'s profile image
JUDITH M. 
on Birdeye

a year ago

my questions where answered when I would come across something I didn't understand. Very pleasant people to work with. Thank You. 

Business response:

Thank you for the positive rating, Judith! We hope you have a wonderful day. 

James W.'s profile image
James W. 
on Birdeye

a year ago

The entire refinance process with Pennymac was seamless and probably the most efficient real estate experience I have ever experienced! 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Andrew A.'s profile image
Andrew A. 
on Birdeye

a year ago

Thank you for all the help. I was concerned with using a larger company without a local representative but it was very easy! The team was easy to reach and answered all questions right away. 

Business response:

Thank you for the positive rating, Andrew! We hope you have a wonderful day. 

Edward A.'s profile image
Edward A. 
on Birdeye

a year ago

Andre was great. He explained everything in detail and I really appreciated him and Sandra helping us to get to close early. Appreciated both of them.  

Business response:

Hi Edward - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Clerecia S.'s profile image
Clerecia S. 
on Birdeye

a year ago

I appreciate the professionalism, altruism and quick service. I was kept informed every step of the way. Thank you 

Business response:

Hi Clerecia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Patrick P.'s profile image
Patrick P. 
on Birdeye

a year ago

Exceeded expectations 

Business response:

Hi Patrick - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,948 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.