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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Barbra D.'s profile image
Barbra D. 
2 years ago

Ana was wonderful, she assisted me every step of the way.  

Business response:

Thank you for the positive review, Barbra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nicole W.'s profile image
Nicole W. 
2 years ago

The communications and follow up was superb.  

Business response:

Thank you for taking the time to share your experience with us, Nicole. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sharon M.'s profile image
Sharon M. 
2 years ago

Andrew was great, the team worked so hard for me. Thank you all. 

Business response:

Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lyudmila A.'s profile image
Lyudmila A. 
2 years ago

Thanks for everything.  

Business response:

Hi Lyudmila - Your feedback is greatly appreciated. Thank you for the review. 

James R.'s profile image
James R. 
2 years ago

Everything was handled professionally, and I was pleased with most of the process. 

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Racquelle R.'s profile image
Racquelle R. 
2 years ago

Tanairy & Bethany were incredible to work with. I appreciated the accessibility & how pleasant my experience was. The sense of urgency was definitely felt when timeliness came into play. I’m super appreciative of the women who assisted me! Thank you! 

Business response:

Hi Racquelle - Your feedback is greatly appreciated. Thank you for the review. 

David S.'s profile image
David S. 
2 years ago

The experience was great! 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Sebastian Medina M.'s profile image
Sebastian Medina M. 
2 years ago

Faiza was very responsive in a timely manner. Her manner of professionalism was top tier and made the whole process very comfortable. I was stressed out a bit from this being Our first site unseen sale and she eased our concerns  

Business response:

Thank you for taking the time to share your experience with us, Sebastian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bryan H.'s profile image
Bryan H. 
2 years ago

Tanairy and Tommy were amazing throughout the process. It was the simplest process for a loan that I have ever experienced. This was my third home loan. 

Business response:

Hi Bryan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.