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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They are the worst mortgage company we have done business with - you can't make a payment on Sunday or Holidays - come into the 21st century. We were never advised of that and just recently found out how you scam Vets. Since I have had several late charges no one ever advised me of that -you are a scam and I am sorry our loan was sold to you - never again
Business response:
We appreciate your review, Louise. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
A fantastic experience
Business response:
Hi Donald - Your feedback is greatly appreciated. Thank you for the review.
The process went very well, it was quick and easy I did think the fees could be a little less but overall it was a good process
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Pennymac has trained all their employees that their customers are very important and come first. I have always felt very well taken care of everytime I have needed any help.
Business response:
Thank you for the positive review, Henry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
has been so amazing answering all my questions! And getting back to me very fast with answers
Business response:
Thank you for the positive review, Julianne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
James was fantastic to work with. Pleasant and professional
Business response:
Hi Tamera - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was excellent. She made the process easy and smooth.
Business response:
Hi Lori - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I have been dealing with PennyMac for years and I am very pleased with the service I have received! Very compassionate and professional customer service!
Business response:
Hi Jadalyn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience.
Business response:
Thank you for the positive rating, Zachary! We hope you have a wonderful day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.