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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,630 reviews
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Scott C.'s profile image
Scott C. 
2 years ago

Fast and easy process. Great tram to work with. Awesome experience.  

Business response:

Hi Scott - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donald R.'s profile image
Donald R. 
2 years ago

Very professional. The only thing I had a hard time with is e-mails telling me I needed to do over and over when my loan officer kept assuring me that I had done everything. 

Business response:

Hi Donald - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Russell O.'s profile image
Russell O. 
2 years ago

I appreciate y’all. Customer service is absolutely excellent! Thank y’all!  

Business response:

Hi Russell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert H.'s profile image
Robert H. 
2 years ago

We have been through this process several previous times but NEVER have we received the friendliness, expertise, and knowledgeable help we received this time. Thank you to all team members! 

Business response:

Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Erin B.'s profile image
Erin B. 
2 years ago

Christina Kelly was amazing!  

Business response:

Thank you for the positive review, Erin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marcela C.'s profile image
Marcela C. 
2 years ago

Our experience was absolutely wonderful, we found it very simple and straightforward, absolutely no nonsense or complications. We are very grateful for the simplicity with how already stressful home buying can be!  

Business response:

Hi Marcela - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victor B.'s profile image
Victor B. 
2 years ago

This is my fourth loan and I wasn't disappointed. Great service as usual. 

Business response:

Thank you for the positive review, Victor! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kristine T.'s profile image
Kristine T. 
2 years ago

It was a great experience working with Penny-Mac as always we have done every house loan with you and we’ve had nothing but great service. Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Kristine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Umeshkumar P.'s profile image
Umeshkumar P. 
2 years ago

Very good process and always informed  

Business response:

Thank you for the positive review, Umeshkumar! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.