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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,948 reviews
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Linda A.'s profile image
Linda A. 
on Birdeye

a year ago

I found Ms Yester Gazdjian to be very pleasant, manner-able & she took the extra time to explain the system thoroughly.  

Business response:

Thank you for the positive rating, Linda! We hope you have a wonderful day. 

Julie M.'s profile image
Julie M. 
on Birdeye

a year ago

Aril and Norma were both very attentive and kind. Aril especially was so patient with us as my husband and I were in different locations as we were trying to complete the application.  

Business response:

Thank you for the positive review, Julie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul D.'s profile image
Paul D. 
on Birdeye

a year ago

The team was fantastic and the communication was great. I have only positive comments about the entire experience  

Business response:

Hi Paul - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard K.'s profile image
Richard K. 
on Birdeye

a year ago

A good process from start to finish. We were kept informed along the way and had a very good experience with the entire team. Thank you! 

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Ramon M.'s profile image
Ramon M. 
on Birdeye

a year ago

Easy process!!! They answer all questions... 

Business response:

Thank you for the positive rating, Ramon! We hope you have a wonderful day. 

IRIS R.'s profile image
IRIS R. 
on Birdeye

a year ago

None at the moment. 

Business response:

Hi Iris - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Melissa J.'s profile image
Melissa J. 
on Birdeye

a year ago

It was a fast easy process and we got calls with updates. Always new where our loan was during refinancing.  

Business response:

Hi Melissa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Daunus H.'s profile image
Daunus H. 
on Birdeye

a year ago

awesome service from the team. We were happy with how everything was expedited.. 

Business response:

Thank you for taking the time to share your experience with us, Daunus. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sarah S.'s profile image
Sarah S. 
on Birdeye

a year ago

From the beginning stages with our loan specialist, Andrew, to the final portion everyone at PennyMac has been amazing. Incredibly communicative and very thorough in explaining the processes. Thank you to all! 

Business response:

Hi Sarah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,948 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.