This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was an error on the documents, the error was fixed and the docs re-sent to the title company but no one called the title company. A follow up call should have been made to explain the situation. I had to wait three hours to re-sign.
Business response:
Hi Bridget - Your feedback is greatly appreciated. Thank you for the review.
I appreciate your professionalism and expediency.
Business response:
Hi Joaquin - Your feedback is greatly appreciated. Thank you for the review.
John wilbanks does a great job. Communication was quick and efficient.
Business response:
Hi Jared - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The complete process was simple and seamless in putting the information together.
Business response:
Hi Louis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Thank you for taking the time to share your experience with us, Leslie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Treated me like family from the beginning with steady updates..
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Michael and the whole team were great!
Business response:
Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Letisia went above and beyond every single step of the way for us! She truly is an invaluable asset not only to PennyMac but to the customers she serves. We would definitely work with her again and will recommend her to others!
Business response:
Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
We were kept well informed of our loan process. All of our questions were answered promptly. Information we received was concise and very clear. Very friendly.
Business response:
Hi Patricia - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,088 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.