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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
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Aubrey K.'s profile image
Aubrey K. 
on Birdeye

a year ago

Kaitlyn was INCREDIBLY responsive! Overall, a very wonderful experience with PennyMac. They?ve made the loan transaction seamless.  

Business response:

Thank you for the positive review, Aubrey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth E.'s profile image
Kenneth E. 
on Birdeye

a year ago

We just want to say thank you Team PennyMac. Everyone was awesome and thank you for being a Team that truly worked together as One.  

Business response:

Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jason H.'s profile image
Jason H. 
on Birdeye

a year ago

The entire loan processing team, especially Nicole were absolute professionals and made my loan process extremely easy. It was truly a pleasure working with her, bravo for having such a knowledgeable and wonderful person on your team! 

Business response:

Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ERIC E.'s profile image
ERIC E. 
on Birdeye

a year ago

14 days from my initial phone call to closing!!!! World record speed and world class service. Dustin Terrazas and Caesar were amazing. Closing in my own home was also very convenient. Thank you!!!! 100 ?????? 

Business response:

Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jezzel R.'s profile image
Jezzel R. 
on Birdeye

a year ago

Veronica was always so easy to get a hold of and she always answered any questions that I, or my husband, had! It was really nice working with a really responsive team like Veronica Doyle and Sydney Ferre. They made this whole process so easy.  

Business response:

Thank you for the positive review, Jezzel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

SO D.'s profile image
SO D. 
on Birdeye

a year ago

Great? and the best 

Business response:

Hi So - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Shirlene B.'s profile image
Shirlene B. 
on Birdeye

a year ago

My experience as a whole was awesome!  

Business response:

Hi Shirlene - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Anthony K.'s profile image
Anthony K. 
on Birdeye

a year ago

Grace and Jamie were amazing at helping me through the process. I couldn't have asked for better people.  

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Enrique A.'s profile image
Enrique A. 
on Birdeye

a year ago

From the moment we called & spoke with Michael, he went above & beyond to effectively communicate with us & meet our needs & more. We got transferred to Joselyn. She was just as exceptional as Michael in communication & knowledge. We are so happy!  

Business response:

Thank you for taking the time to share your experience with us, Enrique. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.