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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
Sharalyn L.'s profile image
Sharalyn L. 
on Birdeye

a year ago

Team was helpful and very responsive. 

Business response:

Hi Sharalyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Timothy H.'s profile image
Timothy H. 
on Birdeye

a year ago

Everything went very smoothly and any questions I had were answered.  

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacob H.'s profile image
Jacob H. 
on Birdeye

a year ago

Liam and the team were excellent, friendly, courteous and always had answers to any questions I had. 

Business response:

Hi Jacob - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Born R.'s profile image
Born R. 
on Birdeye

a year ago

Everything was exceptional! 

Business response:

Hi Born - Your feedback is greatly appreciated. Thank you for the review. 

DUSTIN G.'s profile image
DUSTIN G. 
on Birdeye

a year ago

Randy Alford was my Loan Officer and he was a pleasure to work with. He was responsive, knowledgeable, and helpful when I had questions about this loan. He helped me escalate important issues and kept me informed along the way. 5 Gold Stars!  

Business response:

Thank you for taking the time to share your experience with us, Dustin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marcquan P.'s profile image
Marcquan P. 
on Birdeye

a year ago

Penny Mac services were outstanding & I am very thankful to the team for the diligence & how helpful the team was throughout the entire process. 

Business response:

Hi Marcquan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Genevia's profile image
Genevia 
on Birdeye

a year ago

If this is about me getting a job I can't do it I'm on disability thank you  

Business response:

Hi Genevia - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

EVELYN HUEZO DE Z.'s profile image
EVELYN HUEZO DE Z. 
on Birdeye

a year ago

I want to thank Andy for always being there when I had a question or needed an explanation on something. 

Business response:

Hi Evelyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amy T.'s profile image
Amy T. 
on Birdeye

a year ago

Very professional and informative.  

Business response:

Hi Amy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.