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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,629 reviews
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Michael L.'s profile image
Michael L. 
2 years ago

Was a super awesome experience! Thank you to Faiza, Pia and the whole crew for everything!!! 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Edgardo V.'s profile image
Edgardo V. 
2 years ago

Keep up the good work. 

Business response:

Hi Edgardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

MrKcg252's profile image
MrKcg252 
2 years ago

this IS A TERRIABLE refinance company i am currently in process of a loan and every day they need something else and once i upload it i receive a call from a rep the next day saying we need you to upload the documents once i tell them i already uploaded them oh we didnt see that but yes we have received them wish i was not so deep into the process because i wouldnt be using penny mac 

Business response:

We appreciate your review, Mrkcg252. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Richard M.'s profile image
Richard M. 
2 years ago

The whole team was very helpful, professional, responded to my questions immediately, very friendly and knowledgeable about any questions or concerns I may have had. I would definitely recommend each of them to friends and families. Thank you  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

MICHAEL E.'s profile image
MICHAEL E. 
2 years ago

No issues  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sharon F.'s profile image
Sharon F. 
2 years ago

The automated software needs a little upgrade. But otherwise it was great.  

Business response:

Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Megan M.'s profile image
Megan M. 
2 years ago

Great and seem less!! 

Business response:

Hi Megan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rebecca C.'s profile image
Rebecca C. 
2 years ago

Jamie and Matt took such good care of me, the process was so easy and very well explained to me. I have already told friends about PennyMac. Thank you for making it so easy for me during a really stressful and busy time.  

Business response:

Thank you for the positive review, Rebecca! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheilah B.'s profile image
Sheilah B. 
2 years ago

Mac team and loan officer were outstanding in every way. 

Business response:

Hi Sheilah - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.