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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Jardin La F.'s profile image
Jardin La F. 
2 years ago

My Aunt left me a very small house when I was 17. I have owned 9 houses since then. And Pennymac has to be "the Keystone Cops of Mortgage Companies" what a bunch of "Not on the RIght Page Team" they are HORRIFIC AT BEST AND THERE IS NO "HELP OR SOUP FOR YOU AT THIS GROSS MORTGAGE COMAPANY" who owns this anyway some rich Malabiu that also has stock in Mutual of Omaha which i beleive the two guys that started Mutual of Omaha are rolling in their graves since MUTUAL OF OMAHA DOES NOT DEAL WITH VETERANS OR ANYONE MENTALLY ILL TH... read more

Business response:

Hi Jardin - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

JAMIE T.'s profile image
JAMIE T. 
2 years ago

The whole process from start to finish was amazing. Cesar kept me informed at all times. I was amazed at how fast the closing was! 35 day! 

Business response:

Thank you for taking the time to share your experience with us, Jamie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jose C.'s profile image
Jose C. 
2 years ago

no 

Business response:

Thank you for the positive rating, Jose! We hope you have a wonderful day. 

DANIEL O.'s profile image
DANIEL O. 
2 years ago

The Mac team was really helpful making my refinance go smooth  

Business response:

Hi Daniel - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Trinetta Leake C.'s profile image
Trinetta Leake C. 
2 years ago

The team delivered excellent service and I can’t thank them enough. They were responsive, reliable and knowledgeable of the process. Thank you everyone for ensuring that we had a smooth transaction and great experience.  

Business response:

Hi Trinetta - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Oscar A.'s profile image
Oscar A. 
2 years ago

Cesar Fierro is a great service provider  

Business response:

Hi Oscar - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fredric F.'s profile image
Fredric F. 
2 years ago

Your process was seemless and strees free. You all kept me aware of what was required from me and where you all were in the process. I truly appreciate the service I received from the pennymac team.  

Business response:

Thank you for the positive review, Fredric! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
2 years ago

A total professional team. Made the whole process quick and easy.  

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Michael Z.'s profile image
Michael Z. 
2 years ago

Faiza Saleem was such a help to me in particular, I want to thank her! 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.