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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,629 reviews
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Mark A.'s profile image
Mark A. 
2 years ago

From the loan officer to the closing.. very professional, personal, and they made everything so easy! Great experience.  

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Diana C.'s profile image
Diana C. 
2 years ago

Paullette and Marc were great! The communication was excellent and the process was very easy for us.  

Business response:

Thank you for taking the time to share your experience with us, Diana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Carolyn R.'s profile image
Carolyn R. 
2 years ago

PennyMac and all involved from my first phone call forward made this experience a positive one for me! 

Business response:

Thank you for the support, Carolyn! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Janet Granger & Lance G.'s profile image
Janet Granger & Lance G. 
2 years ago

na 

Business response:

Thank you for the positive review, Lance! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MARINA R.'s profile image
MARINA R. 
2 years ago

The process was quick and easy. The people were very helpful. 

Business response:

Thank you for the positive review, Marina! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Agatha L.'s profile image
Agatha L. 
2 years ago

Exactly Job! Ver pleasant to be around and I didn’t feel rushed  

Business response:

Hi Agatha - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Thomas M.'s profile image
Thomas M. 
2 years ago

Sincere thanks to Ms. Stephanie McGrath for patiently putting up with me. Shout out to Ms. Sandra Benavidez for looking out for my family’s best interest.  

Business response:

Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ANETONE L.'s profile image
ANETONE L. 
2 years ago

Need a good communication between the title team and the lender. Sometimes, documents was received by the either team without notifying others. I had a lien from the HOA on 2019, everything was paid in full on the same year. 

Business response:

Hi Anetone - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

MAURA C.'s profile image
MAURA C. 
2 years ago

After having a not so great experience with a competitor, I called PennyMac to complete my loan process. They were excellent and we had no issues completing the process. 

Business response:

Hi Maura - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.