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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
Select a rating
Felton B.'s profile image
Felton B. 
on Birdeye

a year ago

Great team as I navigated this process.  

Business response:

Thank you for taking the time to share your experience with us, Felton. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

KIMBERLY S.'s profile image
KIMBERLY S. 
on Birdeye

a year ago

I couldn't have had better service and help! My situation stinks, losing my husband to COVID. No part of my life is the same as it was and my brain has been rewired due to grief. The help I received was awesome, a real Godsend!!  

Business response:

Hi Kimberly - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frank B.'s profile image
Frank B. 
on Birdeye

a year ago

Only issue the credit bureau sells info and our phones blew up with phone calls that should be stopped. 

Business response:

Hi Frank - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

STEWART S.'s profile image
STEWART S. 
on Birdeye

a year ago

Liam was a pleasure to work with. He responded to my emails and questions in a very timely manner  

Business response:

Hi Stewart - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William P.'s profile image
William P. 
on Birdeye

a year ago

Everyone was very professional and helpful.  

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sheryl W.'s profile image
Sheryl W. 
on Birdeye

a year ago

everyone that was invoved in my process was excellent and pleasant. it was pleasure to work with them very professionally 

Business response:

Hi Sheryl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

CHARLES L.'s profile image
CHARLES L. 
on Birdeye

a year ago

Everything went quite fast, much faster than expected. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James S.'s profile image
James S. 
on Birdeye

a year ago

Great service  

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jacqueline C.'s profile image
Jacqueline C. 
on Birdeye

a year ago

Very responsive to all of my questions.  

Business response:

Hi Jacqueline - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.