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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My husband and I had an amazing experience through this loan process. Everyone displayed the utmost professionalism. The process was swift and every step was explained thoroughly making it easy for us to provide all the documentation and ID needed.
Business response:
Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The communications were excellent!! Everyone I worked with was informative and presented opportunities for me to ask questions. The process was well documented and did not take too long.
Business response:
Hi Lakeela - Your feedback is greatly appreciated. Thank you for the review.
Excellent service And I appreciate his time and effort!!!!!!!!! Great service!!!!!!
Business response:
Hi Marcus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was patient, explained everything clearly and kept us informed. She always repsonded quickly to any questions we had. A great experience. Thank you Norma.
Business response:
Hi Jane - Your feedback is greatly appreciated. Thank you for the review.
Everything was great!! 👍🏼👍🏼👍🏼
Business response:
Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was very helpful. My questions were answered even when they might of thought it a dumb question with kindness and made sure I understood what they had said.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Tyra and Bethany were great. They were prompt to answer my questions and concerns. Both made the whole process a pleasant experience. Thank you!
Business response:
Hi Oscar - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very happy
Business response:
Thank you for taking the time to share your experience with us, Kathleen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Overall,PennyMac fast tracked our re-fi and we couldn't be more thankful. The only criticism we has is,that we're being made to pay our pay offs, rather than PennyMac doing this for the borrower.I believe it should be PennyMacs job to take do this.
Business response:
Thank you for the positive rating, Jose! We hope you have a wonderful day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,629 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.