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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication received from everyone was excellent. I received calls routinely, keeping my loan processing on track. Everyone was easily accessible if I had questions or concerns, and they were all quick to respond.
Business response:
Hi Erica - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The hold team were outstanding ? on helping me with my processing. I didn't stress out! Keep up the great work ? ?
Business response:
Hi Henry - Your feedback is greatly appreciated. Thank you for the review.
Amy Mac was very knowledgeable. She answered all of my questions. Amy was extremely polite and patient with me. Exemplified excellence
Business response:
Hi Alicia - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The entire team was soooo professional and amazing every step of the way with great communication!!!! I wished my appraisal was higher but that has nothing to do with the team and I?ll refi with Penny Mac again once value is up and rates are lower.??
Business response:
Hi Sandra - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Cesar and Angel Potts were wonderful to work with. Their patient guidance through this so helpful. The peace of mind I have from knowing my credit is clear, my home is mine, and it?s all sorted out ? priceless. Thank you!
Business response:
Hi Alison - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone involved did a fantastic job.
Business response:
Thank you for the positive rating, David! We hope you have a wonderful day.
it was a bit time consuming with the multiple of supporting documentation but staff was supportive
Business response:
Thank you for the support, George! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
the entire process was a pleasant one.
Business response:
Hi James - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
GREAT JOB.KEEP UP THE GOOD WORK
Business response:
Hi Srijith - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,949 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.