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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my second mortgage with PENNYMAC and I'm very pleased with their service and I highly recommend them. Thank you again. PRG
Business response:
Hi Pantaleon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The refinance process was quick and efficient thanks to the expert advise from the loan team.
Business response:
Hi Karen - Your feedback is greatly appreciated. Thank you for the review.
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Business response:
Thank you for the positive rating, Jennifer! We hope you have a wonderful day.
I greatly appreciated working with Yester and Dave A. If there was anything I didn't understand or any issues I came across, my questions and concerns were addressed quickly and kindful.
Business response:
Hi Lorelei - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
I was treated like I was family, great experience.
Business response:
Hi Di - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
This was my first purchase. I did this on my own without a realtor and James was great helping me through this process.
Business response:
Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Jamie was very professional and answered all of my questions. He made the process pleasant. I think he did a great job.
Business response:
Hi Shannon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Your team was very thoughtful in responding to all of my questions.
Business response:
Thank you for the positive review, Betty! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone involved in the loan process demonstrated great customer service. Matthew Mercado and Grace Sparks were amazing. The application process was streamlined with real-time status updates. And there was no unanticipated surprise along the way.
Business response:
Hi Laura - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
PENNYMAC has a 4.4 star rating with 48,629 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.