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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,629 reviews
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PANTALEON G.'s profile image
PANTALEON G. 
2 years ago

This is my second mortgage with PENNYMAC and I'm very pleased with their service and I highly recommend them. Thank you again. PRG  

Business response:

Hi Pantaleon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Karen B.'s profile image
Karen B. 
2 years ago

The refinance process was quick and efficient thanks to the expert advise from the loan team. 

Business response:

Hi Karen - Your feedback is greatly appreciated. Thank you for the review. 

JENNIFER P.'s profile image
JENNIFER P. 
2 years ago

N/A 

Business response:

Thank you for the positive rating, Jennifer! We hope you have a wonderful day. 

LORELEI G.'s profile image
LORELEI G. 
2 years ago

I greatly appreciated working with Yester and Dave A. If there was anything I didn't understand or any issues I came across, my questions and concerns were addressed quickly and kindful.  

Business response:

Hi Lorelei - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Di Anne E.'s profile image
Di Anne E. 
2 years ago

I was treated like I was family, great experience. 

Business response:

Hi Di - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

William O.'s profile image
William O. 
2 years ago

This was my first purchase. I did this on my own without a realtor and James was great helping me through this process. 

Business response:

Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Shannon R.'s profile image
Shannon R. 
2 years ago

Jamie was very professional and answered all of my questions. He made the process pleasant. I think he did a great job. 

Business response:

Hi Shannon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Betty B.'s profile image
Betty B. 
2 years ago

Your team was very thoughtful in responding to all of my questions. 

Business response:

Thank you for the positive review, Betty! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laura T.'s profile image
Laura T. 
2 years ago

Everyone involved in the loan process demonstrated great customer service. Matthew Mercado and Grace Sparks were amazing. The application process was streamlined with real-time status updates. And there was no unanticipated surprise along the way.  

Business response:

Hi Laura - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.