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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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Linda L.'s profile image
Linda L. 
on Birdeye

3 years ago

Being a senior widow, I was a bit concerned about doing this loan process electronically. With all the help and guidance my loan processor gave helped me through it, and it was easier than expected. Thank you Nancy for walking me through this. 

ROLAND C.'s profile image
ROLAND C. 
on Birdeye

3 years ago

K 

Pamela B.'s profile image
Pamela B. 
on Birdeye

3 years ago

PennyMac made my loan refinance easy. Everything was done on the computer and I received a phone call every week to update me on what was happening with my loan and closing. It was a seamless process and would highly recommend PennyMac for your mortgage needs. 

MANUEL C.'s profile image
MANUEL C. 
on Birdeye

3 years ago

The refinacing closed after the lock out rate, Has to follow uo to check what’s gonna happen if it did not closed after the rate lock. Should have informed us when they foresee that it will take longer. There was an incidents when some documenta were asked again, but have been submitted. 

Roberto V.'s profile image
Roberto V. 
on Birdeye

3 years ago

Quick response To emails. Don’t bother calling. 

Richard H.'s profile image
Richard H. 
on Birdeye

3 years ago

Great service! Terms and rates were everything expected. 

JOEL P.'s profile image
JOEL P. 
on Birdeye

3 years ago

Great experience! Process felt quick and stress free. It's great to be able to upload documents from phone or computer! Thank you PennyMac 

Karla D.'s profile image
Karla D. 
on Birdeye

3 years ago

I was kept “in the loop” for all the information and when I was confused I was given personal attention to make sure everything was all set! 

Leann S.'s profile image
Leann S. 
on Birdeye

3 years ago

Jacob was very helpful every time I called. Leann  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.