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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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Leonard Long I.'s profile image
Leonard Long I. 
4 years ago

Every step of the process went smoothly and couldn't ask for a better experience. Thank you. 

BETTY M.'s profile image
BETTY M. 
4 years ago

Experience was informative, and accurate. 

ROBERT K.'s profile image
ROBERT K. 
4 years ago

Closing happened a little faster than anticipated 

EDWARD C.'s profile image
EDWARD C. 
4 years ago

Our loan specialist, Nate Hoffman, was knowledgeable, friendly, courteous, and very prompt in answering any questions or concerns we had during the entire process. He made a normally nerve-wracking experience smooth sailing! 

RICHARD W.'s profile image
RICHARD W. 
4 years ago

I’m a previous Pennymac customer so that is why I wanted to stay with you. 

TWYLA V.'s profile image
TWYLA V. 
4 years ago

Overall experience was great. I appreciate the help I received. 

TAMMY W.'s profile image
TAMMY W. 
4 years ago

Refi process was fast and easy. 

Mark M.'s profile image
Mark M. 
4 years ago

My'Esha was great. She was very responsive , conscientious, friendly. Any less than perfect ratings are not about her. The problem is that our loan officer said to hold our August payment because they would handle it in escrow. We got late notices and collections reported a missed payment to credit agencies. Ken Price kindly offered to correct this,. Thanks. You should have loan officers talk to collections to avoid this in the future. 

ROBERT J.'s profile image
ROBERT J. 
4 years ago

Nicholas was very helpful and prepared us with what to expect for the whole process. We had an outstanding experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.