PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,613 reviews
Select a rating
LUIS M.'s profile image
LUIS M. 
on Birdeye

3 years ago

All in all we had a great experience with PennyMac and the process went pretty smoothly. 

PAUL Z.'s profile image
PAUL Z. 
on Birdeye

3 years ago

Very professional staff which made the loan process easy and understandable. Very caring individual. 

Leo E.'s profile image
Leo E. 
on Birdeye

3 years ago

She was always available when we phone her, if not she returned our call(s) within a timely period. I even called her twice in the same day and she was so gracious to answer me each time and reminded me of to call anytime i had questions. I so appreciated Bridgette!! Excellent Customer attentiveness and concern. She is an asset to PennyMac!!Thank you. 

HAROLD H.'s profile image
HAROLD H. 
on Birdeye

3 years ago

Elizabeth was outstanding in her communications skills and ability to process our refi so quickly!! Thank you for making this transaction so painless. 

Thomas P.'s profile image
Thomas P. 
on Birdeye

3 years ago

n/a 

Dale B.'s profile image
Dale B. 
on Birdeye

3 years ago

Easy process. Great experience. 

Troy E.'s profile image
Troy E. 
on Birdeye

3 years ago

We were told we needed a witness to be at our closing in addition to my spouse and I. Asked a family member to attend, which was a big inconvenience. Only to be told by the notary that we did not need a witness and it was a waste for them to be here. Our notary was late to the closing, however they did text and communicate they were running late. 10 minutes before they arrived, notary requested a copy of our drivers licenses. This was the first time anyone said to have these prepared. 

David M.'s profile image
David M. 
on Birdeye

3 years ago

1 

Jaime S.'s profile image
Jaime S. 
on Birdeye

3 years ago

The process was fast and easy thanks for all your help! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,613 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.