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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
All in all we had a great experience with PennyMac and the process went pretty smoothly.
Very professional staff which made the loan process easy and understandable. Very caring individual.
She was always available when we phone her, if not she returned our call(s) within a timely period. I even called her twice in the same day and she was so gracious to answer me each time and reminded me of to call anytime i had questions. I so appreciated Bridgette!! Excellent Customer attentiveness and concern. She is an asset to PennyMac!!Thank you.
Elizabeth was outstanding in her communications skills and ability to process our refi so quickly!! Thank you for making this transaction so painless.
n/a
Easy process. Great experience.
We were told we needed a witness to be at our closing in addition to my spouse and I. Asked a family member to attend, which was a big inconvenience. Only to be told by the notary that we did not need a witness and it was a waste for them to be here. Our notary was late to the closing, however they did text and communicate they were running late. 10 minutes before they arrived, notary requested a copy of our drivers licenses. This was the first time anyone said to have these prepared.
1
The process was fast and easy thanks for all your help!
PENNYMAC has a 4.5 star rating with 48,613 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.