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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It took way too long and I was given inaccurate timeframes along the way. A Very unpleasant Experience.
Everything with the loan was going well until the signing. There was confusion and not clear expectations for signing. We had to reschedule signing, and the documents were not ready for the notary until the day of signing. If the notary did not stay on top of trying to get the documents, we would have had to reschedule again.
The loan process was amazing. Exceeded expectations!
Great experience, almost called another company to do my re-finance at a lower rate, I am so happy that I call PennyMac before making my decision.
The entire process, from Royal Cameron in the beginning to Bridget Mangassarian at the end, was seamless. They communicated well and they communicated often. Well done!!!!
Loan terms were promised, then pulled back. I was told I would get a $1500 credit toward closing costs, but at the final disclosure was told that was no longer the case - I would not get it and that I should not be concerned with that small amount because it only meant $3-$5 additional dollars a month to me. I explained that over the term of the loan that it was alot, but I was told this was how it was and if I didn't like it I could choose not to do the loan.
Excellent service and communication!
Pleasant experience..
Penny Mac was prompt informative truthful and everything that they shared with me through the whole process. I would highly recommend them. My loan processor LiemWas always very prompt in talking to me and responding to me and contacted me whenever he needed to
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.