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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication was not so good.
Thank you for all your help
My experience was stressfully too long and not clear. I'm humble and grateful that it's finally complete.
Great
Kelsey. Kelsey made it great.
Good experience overall.
The process for my refinance went quite smoothly. I already have my mortgage with Penny Mac so perhaps it was not as complicated as some, but everyone whom I communicate with were pleasant and knowledgeable. You all were proactive and requested documents in time for me to meet your deadlines. Julia whom initiated my request gave me comfort that staying with Penny Mac was the right thing to do, she answered all of my questions and explained next steps. Great job all.
Everything went according to Plan. The only thing that was of concern was that numbers were not adjusted after our automatic October Payment was made. I hope that my previous mortgage company will make the appropriate adjustments and refund the appropriate amounts.
Overall my experience with PennyMac was great, from the first call and through the entire process. Great support from the team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,178 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.