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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I responded to an email from PennyMac concerning the possibility of refinancing my mortgage. I could not believe how quickly they responded. In the space of a phone call that lasted 15 minutes the loan officer gathered the necessary information and quoted a rate to me. By 5:00 pm the same day I was locked in to a stunning rate. The rest of the process was very smooth. I would highly recommend PennyMac to anyone seeking a mortgage.
Cheree followed through with everything she said. When I didn’t understand why a specific request was made, she patiently explained it. I appreciate the service.
Thank you PennyMac for all your help processing my loan. Shout out to Antonio Torres nmls id#35953 for always updating me every week via email and sometimes call or leave on voice mail. It really gives peace of mind and a lot of hope and confidence for us. Thank you for giving me back my hope that this loan will get approve and it did. Thank you of course to Art Tate, he started this loan, very helpful and patiently help me with all the questions
Overall smooth experience. Rates were explained better than other lenders. Would use again
No complaints, Top Notch Job from everyone!
With Penny Mac the refinance process was quick and easy.
The service I received from PennyMac through Emeldo Munoz was simply great. Emeldo Munoz delivered an excellent customer service. The refinancing process run smoothly and Emeldo took care of it in a very professional, helpful and efficient way even after the closing process. I definitely will recommend PennyMac to my friends and extended family! Thanks PennyMac! Thanks Emeldo Munoz!
The two ladies that I was dealing with was amazing! They went above and beyond at all times.
It was a great and wise decision to make and glad we made it with Pennymac out very own Loan service.
PENNYMAC has a 4.4 star rating with 48,254 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.